Colonial Metals Group Reviews | Read Customer Reviews of colonialmetalsgroup.com

Colonial Metals Group Reviews | Read Customer Reviews of colonialmetalsgroup.com

Colonial Metals Group reviews

Showing 76 reviews with 5 stars · Clear filters

Susan L.
Apr 10, 2025
A Sensible Decision
The entire team (Joe, Phil, Candace) made everything clear, sensible, and easy. Questions were encouraged and answers were readily provided in a way that we clearly understood. The entire process flowed smoothly.
Response from Colonial Metals GroupApr 11, 2025
Hi Susan, Thank you for your insight. It sounds like Joe, Phil, and Candace created the kind of experience we aim for—clear, thoughtful, and easy to navigate. When something as important as this feels natural and well-paced, that tells us we’re meeting the mark. We’re glad it all made sense and that you felt supported each step of the way. Please reach out to our team should you need any support in the future. -The Colonial Metals Group Team
Report
jenie C.
Apr 8, 2025
I'm happy with the professional staff…
I'm happy with the professional staff and how easy and direct they were. Zac, Chis and Candice are a pleasure to work with and hope to work with again. Thank you
Response from Colonial Metals GroupApr 8, 2025
Hi Jenie, We’re truly grateful you took a moment to highlight your experience. it says a lot that the professionalism of our process stood out to you. We're glad that Zach, Chris and Candace made such a strong impression, and we’re just as excited about the chance to work with you again down the line. Please feel free to contact us should you need any assistance in the future. -The Colonial Metals Group Team
Report
Glenda O.
Apr 4, 2025
Colonial Purchase
I like working with Colonial Metals because they explain each item of purchase . They also will make recommendations to us when we ask for there wisdom. Thank you. The nice lady who finalized the purchase is very good at her job. Thank you.
Response from Colonial Metals GroupApr 4, 2025
Hi Glenda, It truly means a lot to hear that you’ve had a positive experience working with our team. We’re so glad the time we take to walk through each item and offer thoughtful insight when requested has been helpful to you. We’re especially happy to know that the team member who finalized your purchase made the process smooth and left a lasting, positive impression. Please don't hesitate to reach out should you need anything. -The Colonial Metals Group Team
Report
Susan A.
Apr 2, 2025
Excellent Customer Service from Phillip
Phillip Matsuva was professional and helpful. He took the time to provide me with a thorough explanation of my metals purchase and how this purchase served my needs. His team is dedicated to helping you navigate the system with Equity Trust. I felt reassured that they knew waht they were doing and would take excellent care of me through this process.
Response from Colonial Metals GroupApr 2, 2025
Hi Susan, We appreciate you taking the time to share your experience. We’re truly grateful for the opportunity to assist you, and we’re glad to hear that Phillip took the time to provide a thorough explanation tailored to your needs. Your trust in us is deeply appreciated, and we’re always here to support you every step of the way. -The Colonial Metals Group Team
Report
Alison S.
Mar 31, 2025
Very good with follow up and complete…
Very good with follow up and complete information, also very willing and knowledgeable answering any questions.
Response from Colonial Metals GroupApr 1, 2025
Hi Alison, Thank you for your thoughtful feedback. We’re glad to hear that you had a positive experience and that our team was thorough with follow-up and clear communication. Providing complete information and answering questions with care is something we truly value. We appreciate your trust and are always here if you need anything moving forward. Please don't hesitate to reach out to us. -The Colonial Metals Group Team
Report
Ashton F.
Mar 29, 2025
Everything works grandly
Everything works grandly
Response from Colonial Metals GroupMar 31, 2025
Hi Ashton, We’re happy to hear that you had a positive experience with us. Providing a seamless and reliable experience is what we aim for, and we appreciate you letting us know. If there's anything you ever need, we’re always here to help. -The Colonial Metals Group Team
Report
Mary H.
Mar 29, 2025
Loved my experience with Candace
Loved my experience with Candace, she was thoroughly professional. Thank you
Response from Colonial Metals GroupMar 31, 2025
Hi Mary, Thank you for taking a moment to share your experience. We’re glad to hear that Candace provided such a professional and positive interaction. Her dedication to delivering top-notch service is something we value deeply. If you ever need anything in the future, we’re just a call away. -The Colonial Metals Group Team
Report
Dustin D.
Mar 27, 2025
I have had good dealings with Colonial Metals Group & Blake Sawyer on purchases of gole & silver in the pase. They have provided me with prompt service and I look forward to working with Blake in the
I have had good dealings with Colonial Metals Group and Blake Sawyer on purchasing of gold & silver in the past. They have provided prompt service and I look forward to working with Blake in the future.
Response from Colonial Metals GroupMar 28, 2025
Hi Dustin, Thank you for taking the time to share your experience. It’s great to know that you’ve had positive dealings with Colonial Metals Group and that Blake Sawyer provided you with prompt and reliable service. We truly value your continued trust and are glad to have been able to assist you with your gold and silver purchases. Looking forward to working with you again in the future. If you ever have any questions or need assistance, don’t hesitate to get in touch. We’re always here to support you. -The Colonial Metals Group Team
Report