Iconic by CollectionzzReviews of collectionzz.com

Good quality product. Shipment arrived when expected. No issues

I ordered a poster that came with a GAS card, the poster was great and a good quality print, however the GAS collectable card was not. i got in touch with them by email to which they quickly responded, after a short correspondence they rectified the issue and sent out a replacement card. I’m based in the UK and the turn around to correct the problem was very quick indeed, good customer service that took responsibility. Thanks again Iconic for sorting out the damaged card.

Poster is great, arrived well packaged and in great shape. However it took over a month to ship. I sent emails asking when it would ship but after a while stopped getting answers. I almost decided the whole thing was a Chinese scam. Won't buy from them again. Update... received a reply claiming it was a pre-order item with a lead time of up to 8 weeks and it said that on the confirmation. That is untrue. I just checked the confirmation. So I'm changing my recommendation as they are also dishonest Further update..... Nothing I saw ever said it was a pre-order item. They're all over facebook. I'll share my experience under every advertisement. Latest update.... Their rebuttal is posted but it contains lies. Luckily I updated the conversation in my original review. They are either incompetent or dishonest or both.

I paid in American dollars and paid American shipping (and with the exchange this was a lot more) and then I waited... and waited... and waited... until I finally emailed to see what was going on only to be told that the poster had been put in the mail after my email. It finally arrived and then I found I still had to pay more shipping fees and duties. This was a VERY expensive poster. But at least the person I gave it to liked it.

I'm giving 5 stars because things worked out in the end, and it didn't take so long. Initially, I ordered 2 cards but only received 1. I believe it was just an honest mistake, these things can happen, so I wouldn't hold it against anyone, especially since it got sorted out in the end. Maybe the response takes 1-2 weeks, but maybe it was busy at this time of the year. To me, that wasn't so bad. Perhaps there was uncertainty about getting a response, but once I did get in touch with someone they took care of things very fast. Now my second card is on the way. The customer service truly impressed me and saved the experience, so that's why I'm ok with this rating. Everything else--shipping, packaging, quality of item--all excellent!

Quick checkouz, good customer service support

Crazy shipping prices to Canada and always get hit with outrageous duty fees. Just not worth it anymore. Nice posters though.

Takes forever to receive even pre-ordered items. Waited weeks after ordering posters only to discover they were sold out after initiating numerous inquiries. If you don’t have the item, don’t take my money!! Not an isolated bad experience. Has happened on previous orders as well. Poor communication & follow through.