Bethany D.
I never received it
I never received it
We create officially licensed original prints inspired by music, and those who make it.Collectionzz launched in 2015 by a small group of music memorabilia collectors who wanted the ability to share their collections with each other virtually. What started as a few friends sharing their collections turned into a global community with thousands of collectors visiting daily to share what they're passionate about.In 2019, we began working with major bands, record labels, and merchandise companies to create limited prints commemorating the biggest moments in music history, and ICONIC was born. ICONIC works with the finest illustrators across different genres of art to bring collectors unique, limited edition and collectible screenprints that properly honor ICONIC moments in music history.
Iconic by Collectionzz (collectionzz.com) has 275 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Bethany D.
I never received it
John R.
I have not received the package yet.
shelly C.
My items kept getting pushed back and delayed. I was aware this was a pre order but the lack of communication about the delays was terrible. I have only recieved one item as I was told the second will ship mid August now I am being told it will ship late august.
Sparrowhawk
Unprofessional and constantly ripping off fans. Also charge ridiculous prices for litho prints instead of getting high quality screen prints.
BigBad B.
Originally Ordered thru facebook and it did say pre-order so knew it would take a few weeks...Requested status and no response then suddenly was cancelled and a refund was provided.....Went to the website and saw it was available and re-ordered....Now after 3 requests no response and over a month has gone by so I can only rate my experience with customer service....Do not recommend
David C.
I've spent $1,252.49 with this collectionzz.com company and have emailed their customer service on June 11, June 12, June 24, and June 25 and still have not received a response. I'm beyond upset that they have no consideration for a dedicated and well-paying customer!
Dalton
These guys failed to put a holographic sticker on my concert posters. I asked for assistance and they couldn't of acted more uninterested. Ended up having to email a follow-up message just to get a reply. Careful if you do business here. Now I have no way of proving my 2 Wu-Tang concert posters are legit. Very lousy business!
Response from Iconic by CollectionzzJul 22, 2025
Hi, you are referring to a product purchased at a concert venue, not from Collectionzz.com. We did confirm after discussions that your posters are legit (products purchased at a venue are official).
Steve
Poster is great, arrived well packaged and in great shape. However it took over a month to ship. I sent emails asking when it would ship but after a while stopped getting answers. I almost decided the whole thing was a Chinese scam. Won't buy from them again. Update... received a reply claiming it was a pre-order item with a lead time of up to 8 weeks and it said that on the confirmation. That is untrue. I just checked the confirmation. So I'm changing my recommendation as they are also dishonest Further update..... Nothing I saw ever said it was a pre-order item. They're all over facebook. I'll share my experience under every advertisement. Latest update.... Their rebuttal is posted but it contains lies. Luckily I updated the conversation in my original review. They are either incompetent or dishonest or both.
Response from Iconic by CollectionzzFeb 2, 2025
Hi Steve- we’re glad you were happy with your print! This particular product was a preorder (which also is confirmed at checkout with your confirmation), and we state preorders can take up to 8 weeks to ship. We will certainly look into why your message wasn’t responded to, and resolve the issue internally. We hope you give us another chance. Update: the information was on the product page at the time of purchase. We apologize for your experience.