Kim I.
Good customer service
It took a little bit of time to come in, but apparently it was a pre-order but when it did come, it was fabulous! The communication was really good whenever I emailed them about a ship date. They got right back to me.
We create officially licensed original prints inspired by music, and those who make it.Collectionzz launched in 2015 by a small group of music memorabilia collectors who wanted the ability to share their collections with each other virtually. What started as a few friends sharing their collections turned into a global community with thousands of collectors visiting daily to share what they're passionate about.In 2019, we began working with major bands, record labels, and merchandise companies to create limited prints commemorating the biggest moments in music history, and ICONIC was born. ICONIC works with the finest illustrators across different genres of art to bring collectors unique, limited edition and collectible screenprints that properly honor ICONIC moments in music history.
Iconic by Collectionzz (collectionzz.com) has 275 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kim I.
It took a little bit of time to come in, but apparently it was a pre-order but when it did come, it was fabulous! The communication was really good whenever I emailed them about a ship date. They got right back to me.
Lexie
The transaction with the company went fairly well ordered myself to cure posters along with the two matching training cards that came with it was given a time frame which wasn't too bad and then unfortunately one of the time came for them to be shipped I had received a notice that there was a delay in back order and it was almost close to 3 months after the initial weight so that was the only disappointment if that was the case I could have picked up the poster at the concert myself instead of thinking I'd get a nice pristine one that wasn't dented ripped or torn that I had to carry around so that was the only death on that
Brian M.
Updated February 17, 2024: The company refunded my purchase when learning that I was not satisfied with the condition of my mystery tube posters. I am thankful for their responsiveness. It is evident that customer satisfaction is a high priority of theirs. I look forward to buying more prints from them.
Per ole G.
Delivered as promised, time from ordering to delivery was a bit long but guess thats on the post not Iconic. Product was propper packed and protected.
Kim R.
First print I ordered of course is high quality. No dings or bends. Perfect. Looks great framed and on the wall. The next two prints are from the stadium tour. Just received one also high quality but still waiting for the other one. Production is slow. Once shipped you get it in around 3 to 5 days. Can't wait to get my other one ordered 3 weeks ago.
Chris B.
I absolutely love your products the only issue I have is I think a little more communication on project status including maybe some updates along the way would truly be helpful and build more repeat business I like feedback and updates.
Jeff R.
I've ordered twice from here. Unfortunately, the first print was to come with a commemorative patch but my emails to customer service were never answered. The prints however are fantastic and shipped in heavy duty tube to protect them.
Response from Iconic by CollectionzzAug 12, 2022
Hi Jeff- apologies for not seeing the email, but we will mail you the patch.
Loraine G.
Need to make it easier to order a frame after a person has ordered and paid for a poster.