CodesWholesale.com Reviews | Read Customer Reviews of codeswholesale.com

CodesWholesale.com Reviews | Read Customer Reviews of codeswholesale.com

CodesWholesale.com reviews

96 approved reviews, newest moderated first

Cori
Oct 6, 2017
Scam now moved to Shopify-Store owners beware
They have a Shopify app and I signed up as they said the API would automate everything. Thank goodness I tried to buy a key first to test, on my own site. What I got instead was an email full of code and they then said, I had to put money in an account first so the keys would go to the customer. I told them what would happen if we were selling keys at a trade show and our account ran out of money. They said put enough money in so I didn’t have to worry about it. They then asked for my banking information. Nope. I wish I could report them to Shopify.
Response from CodesWholesale.comDec 19, 2017
Hello Cori, We have looked into your case and we can confirm that it is all true, apart from the banking information - we never ask our clients for this. You have indeed been informed of how everything works in a very detailed manner, and that you have to pay for the goods that you purchase - it's a pretty standard business model. We also attend E3, Gamescom, Games Developers Conference and many others, and have never had a problem to log in to our accounts for a couple of minutes even between meetings, check if everything is working smoothly, and do some transfers. But we do realize that it can be a problem for some people, therefore we advise that it's always a good idea to have some money in your account balance to pay for the product that you want to purchase. So to sum up: we're sorry that our business model didn't meet your expectations, and wish you best of luck in finding a company more to your liking!
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tridaak
Oct 4, 2017
If you want used keys...
Ordered through codeswholesale a couple of times. Bought some keys and a few days after the purchase date, they were used... not by me, whoever the seller was must have resold the keys or used them himself. Contacted CodesWholesale, they said I nothing can be done since they were used after purchase date. Which I somewhat understand, but there's no way to check who you're buying your keys from and I can't leave a review for my transaction. I don't want to keep buying keys there if I can't even rate my transactions, could accidentally buy from the same seller and get scammed again. Until this is fixed, not going to do any further business with them.
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Corey D.
Oct 4, 2017
not bad
very good company
Response from CodesWholesale.comOct 27, 2017
Hello Corey, "The release date came and nothing was delivered" - we can confirm this. In fact, due to our long cooperation, we agreed for you to put a down payment of 10% for reserving the lower priced stock, but we have not received the rest of your payment before the release date. This is why we had to cancel the order (of which you were informed). The stock purchased after the release date was indeed faulty, for which we apologised, refunded, and gave you a 10% bonus, meaning that you have received 12100 EUR instead of 11000 EUR. You are also still purchasing our products and have a credit line with us. I hope that you will include this information in the promised update to your post. :) Best, CodesWholesale Team
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Andrea
Jul 24, 2017
Really bad service and support
More than a week to receive my key (after contacting support) and now I have to wait 14 days for a refund. I won't buy on this site anymore. EDIT (17/09/2017): After one month since my Paypal withdraw request, they haven't send me refund on Paypal yet. They wrote me that they have problem with Paypal. Normal when you send a good key every 10 recycled/invalid key. NEVER buy from their site, you are wasting your moneys (and time)!!!
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Kirill G.
Jun 21, 2017
The best way to spend money wasted
I used CodesWholeSale for more than a half year. And it was the worst experience ever. I received used keys for several times. They do not care about customers. They're not going to solve problems with activated products. Support asks you to reedem activation date via EA or Ubisoft support. Even though this is not the first time. No problem. I did it once. But after a while they slipped me another used keys again. Listen me. Do not purchase on CodesWholeSale. Never.
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Cupcake
May 22, 2017
Avoid this company.
Advertised 24/7 customer support which is not true, you would be lucky to get a reply within two days. They also mention that they get their keys from the distributor which is also false, contacted some of the distributors to find out that the keys they're selling is completely invalid. I would advise everyone to stay far away from this company. As they will rip you off.
Response from CodesWholesale.comOct 27, 2017
Hello Cupcake, Thank you for your opinion - that always helps us to understand customers' expectations and their views on the matter. However, we cannot agree with what you've said - we never claimed our support to operate 24/7. In fact, it was mentioned on our website that our support team works Mon-Fri 9-17 CEST. Perhaps, you may have misunderstood it as it is the platform that operates 24/7. In case of the complaints, our aim is to answer in less than 4 business hours. However, if we need to contact our distributor to solve the issue, then we reply as soon as possible (this usually lasts no longer than 12 business hours). As for the distributors, we do a thorough check on every distributor to make sure they are all verified companies (we allow NO private sellers on the platform). You may have contacted some other distributors, whereas we can provide you with our distributors' excellent customer references. We do not exclude the possibility of service bugs on the platform, but we always carefully respond to all submissions and look for solutions that will satisfy both parties. We also believe that problems which are quickly dealt with will make it possible to build even better business relationships. All the best, CodesWholesale Team
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Ivan
May 9, 2017
Nunca llegan las claves
Nunca llegan las claves
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Jose A.
May 9, 2017
Poor service
Poor service, slow and unhelpful, customer service. Sometimes they do not send the codes.
Response from CodesWholesale.comOct 27, 2017
Hello Jose, In order to maintain impeccable service standards, our efficiency supervisors monitor all response times. In most cases, our support responds in less than 4 business hours. However, when we need to contact our distributor, the response time will take up to 8 business hours. If you are still experiencing any issues, please contact our support via e-mail: [email protected] - they will gladly guide you through the platform. Best, CodesWholesale Team
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