Jakub
Very poor onboarding and no response for weeks
We contacted CodesWholesale because we were interested in B2B cooperation and digital product resale. At first, we received a response explaining their Buyer Account model, API access, prepaid EUR settlement and the 30 EUR activation fee. However, after creating an account, our account has still not been activated. The platform shows the message: “Your account has not been activated yet, please be patient.” The account has been pending for almost three weeks, despite the fact that we understood the activation process should take around 24 hours. We sent follow-up messages asking whether there was any issue with the account, verification or activation process, but we have not received a clear response. For a B2B platform dealing with digital products, API access and prepaid balances, this is a serious concern. If onboarding and basic communication already take weeks with no clear update, it raises doubts about how support would work later in case of product, payment or API issues. We were seriously interested in cooperation, but the lack of communication and unresolved account activation made the experience very disappointing.
Response from CodesWholesale.comJul 23, 2026
Hello, We kindly ask you to check your spam folder, as the activation link may have been mistakenly directed there. Should you have any further inquiries, please do not hesitate to contact us via Teams for a prompt resolution.




