Joseph
Toggle Convertible Sofa, Leather
I purchased a Crimson Leather Toggle Convertible Sofa by Coddle in May 2019. By January of 2020 I had a rare defect that I see no one writing about. Some of the leather began to separate and tear like a 10 year old leather sofa left in the sun. I wrote Coddle and asked if they know of a repair kit. They requested pics. Upon review they, they agreed this is a rare instance. They offered an exchange without me asking. After a few more email exchanges and about 30 days total time, I am now writing this from my new sofa. I love my sofa and I am very satisfied as I was not expecting an exchange. Coddle stands behind their product and warranty. I am currently converting a garage into a guest suite. When this is finished later this year, I won't be shopping around for any sofa options. I will be buying another Toggle Convertible Sofa from Coddle for that suite. I also own their mattress topper and memory foam bed. I am satisfied with all products and their customer support.


