CocowebReviews of cocoweb.com

We have enjoyed our piano lamp from Cocoweb for several years; recently it started flickering. We called Customer Service and spoke to Gabriel, who walked us through the steps to determine the cause of the problem. Because of his professional expertise, the lamp is now working perfectly and we didn't have to buy a new lamp!

I have bought several lights from cocoweb over the past 6 months for a building project. First of all, the lights are very high quality and easy to install. We have had two instances where we had to call them - one was an LED that burned out and one was where we broke a part on a light and needed it fixed. In both occasions - including the one that was our fault - the owner was amazing to deal with and provided replacements at no cost. He was pleasant and prompt. Honestly the best customer service I have had in years. Will buy lights from them whenever I can.

I bought some heavy duty light poles. They were not as heavy as I had hoped but I am very satisfied with them. They look great and they seem to be of very high quality. Accidently hit one and it broke off. The repair was very logical and they posts came apart and we were able to reassemble them. The guy that did the most work commented several times about the quality of the kits. I looked long and hard for light kits and these are sweet!!!!

I purchased a picture light and in moving from one house to another I lost the transformer. Gabriel from Cocoweb called me right back and personally took a replacement transformer to the UPS for overnight delivery to my new home, as Cocoweb's deliveries had already left for the day. The transformer arrived early the next morning, and just in time for the electrician who was scheduled to come and fix some electrical issues in my new home. Thanks to Gabriel I did not have to pay for another electrician visit because the transformer was there waiting for my electrician to use in reinstalling the picture light. Fantastic customer service!! Very pleased!!

I purchased two Barn Lights from Cocoweb a few months ago to help light up my front porch. I must say I was pleasently surpirsed by the quality of the barn lights and they just look stunning. I would highly recommend.

I purchased a few barn lights from Cocoweb and was very impressed with the quality of the lights. My electrician said they were really easy to install and he was quite impressed with the item as well.

I purchased our LED desk lamp and piano floor lamp from Cocoweb and can not be more satisfied with my purchase. Their customer service is nothing short from phenomenal,

This company has helped me out greatly with my interior design needs. I required a picture light for one of my clients project and Cocoweb supplied the necessary support and work to get it done smoothly! Great customer support and communication!