Coconis Furniture & Mattress 1stReviews of coconisfurniture.com

We went in just to look at recliners, but ended up finding one my husband liked. And it's power, and the price was what we would have paid for a regular recliner somewhere else. And our salesperson Laken was great and not pushy.

The selection is very nice with different price points. They have several unique pieces that were really cool from farm house style to contemporary. Friendly staff with fairly good knowledge of furniture and willing to go research if the answer is not clear. The only down was that I have to wait longer than expected for my new sofa but it is all good.

Very happy with my purchase and ease of purchase loved they even took sale price for me after sale was over! I’ll be back!

Harry listen to what I needed and show me options that would work for my family. We love our new sectional. He made the process very easy. Thank you

Beautiful showroom. Danielle and all the sales team are friendly and helpful. The delivery staff was great too. We bought a bedroom set and then went back 2 months later and bought a huge made to order dining room table and 12 chairs. Bo Coconis took a lot of time and helped us with our dining set himself. We are so happy with the look and quality of our furniture and wouldn't hesitate to return or recommend this store.

Had furniture for about 4 months and handles are already falling off, very expensive, but otherwise we buy all our furniture there because we usually find what we want.

Sales lady was very nice. Informative. But she did fail to tell us that the new furniture that we ordered would be much much darker than what was on the sale floor. We liked the color of the sales floor. And we were shocked to find out that the sales floor sample was 7 years old and very faded, according to the sales lady. She said we could return it before 7 days, but we already gave away our old furniture and would have no furniture for anther 7 weeks. AND we would be charged a restocking fee. That was totally not ok. We picked out furniture that we thought was going to be a caramel color. And we received a coffee/mocha color. Beautiful color, but definitely not what we thought we were ordering. So please please please get rid of those samples and get floor models that are the true color of what the customers are ordering. We decided to keep the furniture. We pleaded with the sales lady to exchange that floor sample. Because it was quite a shock to get furniture that was completely the wrong color. I have pictures if you would like to see the difference.

***Update****** Thank you so much for contacting me directly. It is very rare nowadays to receive personal customer service which in my book gives you a 10!! The delivery process was not explained to me when I made the purchase but you clarified how it all works and I appreciate that. Not only do you have excellent customer service but you have gone out of your way to get me some of my furniture here sooner. I can’t thank you enough!! It’s a little hard to write a review when I haven’t received my furniture that I ordered back on Dec 30th!! Staff are friendly but it takes way to long to receive the items!! For this reason, I will think twice about using Coconis.