Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Cocojewelry (cocojewelry.com) has 412 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Shellsmum
I have yet to receive my item
Response from CocojewelryNov 3, 2025
Hello, We’re very sorry to hear that you haven’t received your order. Please contact us at [email protected] and provide your order details, so we can check the status and assist you right away. Thank you for bringing this to our attention — we’ll do our best to resolve it quickly!
EMB
Extremely disappointed in these bracelets. Very cheap quality and the letters are soo small that you can barely see them.
Response from CocojewelryNov 2, 2025
Hello, EMB. We’re so sorry to hear that your order didn’t meet your expectations. We truly value your feedback and would love the opportunity to make things right. Please contact us at [email protected] so we can discuss a possible solution and ensure you’re fully satisfied with your experience. Thank you for bringing this to our attention — we look forward to resolving this for you.
Pamela L.
I had no idea these would ship from overseas. I would not have ordered if I had known. It is a week later and has not even made it to the U.S.
Response from CocojewelryNov 9, 2025
Hello, Pamela. Thank you for your feedback. We’ve sent you an email to confirm the delivery of your order, and we’re truly sorry for the delay and any inconvenience it may have caused. We appreciate your patience and the opportunity to make things right.
Maria J.
I have not received it.
Response from CocojewelryNov 9, 2025
Hello, Maria. Thanks for your review. According to the tracking information, your package was marked as delivered on October 31. Could you kindly confirm if you’ve received it? If not, please contact us at [email protected] so we can look into this further and assist you promptly.
Deanna N.
Wrong initials on bracelet
Response from CocojewelryNov 9, 2025
Hello, Deanna. We’re truly sorry to hear about what happened with your order — that’s not the experience we want for our customers. We’ve sent you an email with a proposed solution and next steps to make things right. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.
Stacy
I ordered 6 braclet and then 2 more. The one I kept for myself broke within the first week. It can no longer be sinched to wear it.
Response from CocojewelryNov 2, 2025
Hello, Stacy. We’re so sorry to hear about what happened with your bracelet. That’s definitely not the experience we want for our customers. Please contact us at [email protected] so we can look into this right away and provide a solution for you as soon as possible. Thank you for bringing this to our attention — we truly appreciate the chance to make things right.
Tracie T.
Did not receive the item.
Response from CocojewelryNov 9, 2025
Hello, Tracie. Thanks for your review. According to the tracking information, your package was marked as delivered on October 29. Could you kindly confirm if you’ve received it? If not, please contact us at [email protected] so we can look into this further and assist you promptly.
Kim B.
The mother daughter bracelet had no markings or proof that it was sterling silver and it certainly does not look like sterling silver. The interlocking initials are very small.
Response from CocojewelryNov 5, 2025
Hello, Kim. Thank you for your feedback. We’ve processed a full refund to your account, and we kindly ask if you could confirm once it has been received. If needed, we’d be happy to provide a copy of the refund confirmation for your reference. We hope this solution helps resolve the issue. If everything is now settled, we’d greatly appreciate it if you might consider updating your review — it truly helps support our small business. Please feel free to reach out if you have any further questions.
