Cocobeauty Reviews | Read Customer Reviews of cocobeauty.com

Cocobeauty Reviews | Read Customer Reviews of cocobeauty.com

Cocobeauty reviews

153 approved reviews, newest moderated first

Shelley P.
Oct 26, 2025
Dont be fooled
Dont be fooled! This product is mainly made from Petroleum Jelly, aka… Vaseline! It even smells exactly the same as my jar of Vaseline. Dont waste your money
Response from CocobeautyNov 2, 2025
We’re sorry to hear you didn’t enjoy your experience, and we appreciate you sharing your thoughts. While our balm does contain emollient ingredients similar in texture to petroleum jelly to lock in moisture, the formula is much more complex — it includes vitamins, peptides, and botanical extracts designed to nourish and smooth the skin over time. We completely understand that texture preferences differ, but please rest assured that the ingredients are carefully selected and dermatologically tested for safety and performance. Thank you again for your feedback — it helps us continue improving our products.
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Jess L.
Oct 26, 2025
Absolutely obsessed!!!
Absolutely obsessed! I will admit I was hesitant… you never know what you’re actually going to get when something is advertised on social media. THIS STUFF IS AMAZING!!! It works just like all the videos you see. I’m literally doing it to everyone in my family. My face… is glowing. So shiny! So smooth, it feels great, it looks great! I never go anywhere without wearing makeup… now, I DO! Which is crazy. Thinking about buying it for everyone I need gifts for, for Christmas. *(also… I truly never spend my time writing reviews… so the fact that I am… yea. It’s that good)
Response from CocobeautyOct 26, 2025
Wow! thank you so much for this amazing review! 💖 We’re thrilled to hear you’re loving your results and that our patches gave you that glow you were hoping for. It means the world to us when someone who was initially hesitant ends up becoming a fan — that’s exactly why we do what we do! We love that you’re sharing them with your family too (they’re going to be glowing right along with you ✨). Thank you for trusting CocoBeauty — and for taking the time to share your experience when you usually don’t. That truly means a lot.
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elissa
Oct 26, 2025
Deeply Disappointed
Deeply Disappointed – Misleading Product and Poor Quality!!!!! I am extremely disappointed with this purchase. The product I received is nothing like what was advertised. The packaging is incorrect, poorly designed, and feels very cheap. Upon trying the product, it became clear that it is not what was sold to me. Unfortunately, their returns policy states that items must be unused, which is completely unreasonable — how else can a customer discover that the product is not as described? In reality, it’s little more than a basic stick of Vaseline, marketed as something premium. My mother bought one each for myself, my sister, and herself after seeing the online advert, believing it would make a lovely gift. I now feel awful that she wasted her money on such a disappointing and low-quality product. To add to the frustration, the QR code on the packaging doesn’t even work — it redirects to a completely unrelated plumbing website. This entire experience has been unacceptable from start to finish. I would strongly advise others to avoid this brand altogether.
Response from CocobeautyOct 26, 2025
Hi Elissa, We’re so sorry to hear this — that’s not the experience we want anyone to have. It sounds like you may have received a faulty or outdated batch, especially with the QR code issue, and we completely understand your frustration. Our balm is made with premium hydrating ingredients, but if it didn’t meet your expectations, we’d love to make it right. Our team has reached out directly to offer a replacement or full refund. Thank you for sharing your feedback — it really helps us do better. 💕 — The CocoBeauty Team
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Kristin V.
Oct 25, 2025
Mir wurde das Produkt nochmal geliefert…
Achtung Falle!!! Mir wurde das Produkt nochmal geliefert und bei Paypal auch 2x abgebucht, obwohl ich nur eine Bestellung getätigt hatte.
Response from CocobeautyOct 26, 2025
Hi Kristin, We’re very sorry for the confusion and completely understand your concern. Please let us explain what happened: When you initially purchased from us, you selected our Subscribe & Save offer — a discounted option that delivers the products monthly. This automatically activated a subscription. The subscription details were displayed clearly on the product page, cart page, checkout page, order confirmation email, and you also received both a subscription confirmation email and a reminder email before the next charge — a total of six separate notices. It seems this may have been overlooked, or the subscription was not canceled in time, but please rest assured this was not a scam. Our team has already reached out to assist you in canceling the subscription and refunding any unwanted charge. We truly appreciate your understanding and the opportunity to resolve this quickly.
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AMT
Oct 25, 2025
Product did not arrive
Product did not arrive - could not resolve with supplier or deliver company. Scam, avoid.
Response from CocobeautyNov 2, 2025
We’re really sorry to hear about this. We’ve checked our system but couldn’t find any order under the name listed on your Trustpilot account. Could you please contact us at [email protected] with your order number or the email used for your purchase? We’ll look into this immediately and make sure it’s resolved for you.
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Miss Lisa C.
Oct 20, 2025
Only 2 weeks and amazing difference
I have only been using this product for 2 weeks and already my bad smokers lines and forehead lines have started to get smaller. I cant believe it. I will continue to use this amazing product abd keep you posted . Thank you.
Response from CocobeautyOct 26, 2025
That’s wonderful to hear — thank you so much for sharing your results! 💕 We’re thrilled that you’re already noticing a difference after just two weeks. Consistency really does make all the difference, and we can’t wait to hear how your skin continues to improve over time. Thank you for trusting CocoBeauty and for taking the time to share your experience — it means the world to us! ✨
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shadow
Oct 19, 2025
Excelente compra!
Compra fácil, excelente atendimento,bom acompanhamento da encomenda, produtos muito bem embalados.Os produtos são 5* fazem realmente o que dizem,adorooo,! E já encomendei outros produtos.
Response from CocobeautyNov 2, 2025
Thank you so much for your wonderful review! 💕 We’re so happy to hear that you had a smooth shopping experience, loved the packaging, and are already enjoying the results, that truly means a lot to us! We can’t wait for you to try your next CocoBeauty products. ✨
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Sally D.
Oct 19, 2025
Delayed delivery with no communication
No indication this was being shipped from China and after 4 weeks still no order arrived. Says it has been shipped but not yet delivered. Ordered from Look Fantastic instead and arrived next day. DO NOT WASTE YOUR MONEY ON COCO BEAUTY.
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