Coastal Debt ResolveReviews of coastaldebt.com

Response from Coastal Debt ResolveOct 22, 2026

We are sorry this former client is dissatisfied, but we respectfully disagree with the characterization of the services provided. The business signed written disclosures expressly acknowledging its heightened lien risk, the possibility of creditor litigation and enforcement, and that actual settlement amounts could be closer to the outstanding balances than preliminary estimates given the individualized factual situation of the enrolling business. Coastal worked the enrolled matters and facilitated legal-plan representation for an active creditor matter before the client elected to terminate the program. We respect client privacy and will address the remaining contractual issues privately.

Response from Coastal Debt ResolveAug 14, 2026

We take concerns regarding unwanted telephone contact seriously. Based on the information available to us, we have been unable to verify that the contact described in this review originated from Coastal Debt Resolve. Please email [email protected] with the telephone number involved so we can promptly investigate and, as a precaution, ensure the number is appropriately excluded from any applicable outreach.

Response from Coastal Debt ResolveJul 21, 2026

Brian, we respectfully disagree with the statements in this review. Coastal Debt Resolve assists qualifying businesses with business debt resolution and takes compliance-related concerns seriously. Based on the information provided, we are unable to identify any client relationship with this reviewer, but we welcome direct contact so our team can review any specific concern promptly and professionally.

Response from Coastal Debt ResolveMay 11, 2026

Kevin — the statements made in this review are inaccurate and misleading. The FloRight Pump matter you reference was dismissed by the Court on October 8, 2025, and there is no pending case against Coastal Debt Resolve in New York Bankruptcy Court. Since the Company’s inception in 2018, no adverse judgment has been entered against Coastal Debt Resolve. Your participation in the program was governed by a written agreement, and the engagement ultimately concluded in accordance with its terms. We strongly dispute the characterizations presented in this review and will continue to address materially false and misleading statements through the appropriate channels.

Response from Coastal Debt ResolveMay 5, 2026

Dear Javier, Thank you for taking the time to share your experience. We understand that this process can be complex and, at times, frustrating—particularly when it involves active creditor negotiations or legal proceedings. Our program is structured to assist businesses facing financial hardship through a multi-step process that includes account funding, negotiation efforts, and, where applicable, coordination with third-party legal resources. As disclosed at enrollment, outcomes can vary depending on creditor actions, timing, and the specific circumstances of each matter. In your case, the account ultimately reached a negotiated settlement with the creditor, resolving the underlying obligation through a structured agreement and reducing the total amount claimed. While we recognize that the process may not have aligned with your expectations at every stage, achieving a resolution of this nature is the intended objective of the program. We also acknowledge your feedback regarding communication and support during the mediation phase. We take this seriously and are continuously working to improve the client experience throughout all stages of the program. We remain available to address any remaining questions through the appropriate channel and appreciate your feedback. We wish you and your business continued success moving forward. — Coastal Debt Resolve

Response from Coastal Debt ResolveMar 16, 2026

Dear Ms. Bonilla, We are sorry to hear that your recent experience did not meet your expectations. During your prior enrollment with Coastal Debt Resolve, our team was able to assist your business in resolving a merchant cash advance debt through a negotiated settlement that resulted in a significant reduction of the balance owed. We were pleased to help your business achieve that outcome, and many businesses—including returning clients facing new financial challenges—seek our assistance again when restructuring becomes necessary. Regarding your more recent enrollment, the program you selected is designed as a structured savings-first resolution program. Funds are initially accumulated in a dedicated settlement account so that negotiations can begin once sufficient reserves are available to support meaningful settlement discussions with creditors. In this case, the program concluded after only two program deposits, which occurred very early in the projected program timeline. At that stage, the settlement reserve had not yet reached the level typically required to begin negotiations with creditors. As with most structured business debt resolution programs, meaningful negotiations generally occur only after sufficient settlement reserves have been accumulated, allowing discussions with creditors to occur from a realistic and productive position. For this reason, we do not believe the review fully reflects how this type of program typically operates. The early stage of any business debt resolution program focuses on establishing the program structure and building the financial reserves necessary to negotiate effectively on a client’s behalf. Coastal Debt Resolve has helped many small and mid-sized businesses address difficult merchant cash advance obligations through structured resolution strategies and negotiated settlements, and we remain committed to transparent communication about how these programs are designed to work and what clients can expect during each stage of the process. If you would like to discuss your account further, our team would be happy to review the matter with you directly. Sincerely, Coastal Debt Resolve

Response from Coastal Debt ResolveFeb 20, 2026

Thank you for your feedback. We take concerns regarding phone communications seriously. We do not engage in unsolicited or harassing calls. If you believe you received a call referencing our company, please email [email protected] with the phone number in question so we can review the matter and take any appropriate steps. We appreciate the opportunity to address your concern.

Response from Coastal Debt ResolveFeb 13, 2026

Thank you for your feedback. We take concerns regarding phone communications seriously. We do not engage in unsolicited or harassing calls. If you believe you received a call referencing our company, please email [email protected] with the phone number in question so we can review the matter and take any appropriate steps. We appreciate the opportunity to address your concern.