Coastal Debt ResolveReviews of coastaldebt.com

I would highly recommend this company. Their expertise and knowledge were invaluable. They explained in detail how the process works, provided great service and open communication. We are extremely satisfied, if you need this, Service, give them a call.

Transparent, professional, and dedicated to keeping their word. They handled everything seamlessly. Their flexibility and patience were appreciated, as they worked with me every step of the way to ensure a smooth resolution.

Very thankful to Coastal Debt Resolve and Nathan Mor for their help and support. The team was professional, knowledgeable, and made the entire process much easier. I truly appreciate everything they've done. Highly recommend!

My personal experience with Coastal Debt was extremely disturbing and financially damaging. Based on how I was treated and the results presented to me, I believe this company takes advantage of people who are already experiencing serious financial difficulties. I hired Coastal Debt because I was led to believe they would help reduce my debt and negotiate a better settlement with my lender. Instead, their office asked me to pay approximately $20,000 more than the amount I understood I owed the lender. I could not understand how hiring a debt-resolution company was supposed to help me when its proposed resolution would leave me paying substantially more. Communication was consistently unacceptable. When I called, I was frequently told that the appropriate person was unavailable, in a meeting, or otherwise unable to speak with me. Messages were not returned, and I struggled to obtain direct answers about my account and the proposed settlement. I escalated my concerns to Ms. Yeislee Flores, who represented to me that she was the highest-ranking supervisor and that no one was above her. She told me she would call me back, but based on my experience, the promised callbacks did not happen. When a customer is dealing with a major financial problem, it is unacceptable to repeatedly promise communication and then fail to follow through. I felt misled, ignored, and taken advantage of during a vulnerable financial situation. I personally question the company’s business practices and the value of the services provided to me. I strongly advise potential customers not to rely only on promises that their debts will be reduced. Before signing anything or paying this company, request a complete written breakdown of every fee, proposed settlement, and payment. Then contact the lender directly and compare the numbers. I have documentation concerning what I owed, what Coastal Debt proposed, my communications with the company, and the callbacks I was promised. This review reflects my personal experience and honest opinion. Based on that experience, I would never use Coastal Debt again, and I strongly recommend that consumers carefully investigate the company before trusting it with their money or financial future.

I had a very positive experience with Coastal Debt Resolve, especially working with Renee, my paralegal. She was absolutely amazing throughout the process. Renee took the time to explain everything to me in detail, making sure I understood each step and what to expect. What stood out to me the most was her patience and empathy. She was understanding of my situation and never made me feel rushed or judged. Having someone who was willing to listen, answer my questions, and explain things clearly made a stressful situation much easier to navigate. I truly appreciate Renee and the support she provided. She was professional, knowledgeable, patient, and compassionate. I would definitely recommend Coastal Debt Resolve, especially because of the excellent service I received from Renee.

I had a fantastic experience speaking with Zane Kerns at Coastal Debt Resolve. Even though I ultimately decided not to sign up for the program, Zane was exceptionally helpful and went above and beyond to assist me with my situation. He took the time to thoroughly break everything down and explain all of my options in detail without any pressure. I truly appreciate the professionalism, transparency, and genuine effort he put into helping me understand my financial situation. Highly recommended!

I spoke with Nathan he was great super helpful

Zane Kerns helped me understand my options without trying to make me fit in a one size fits all situation. Very knowledgeable about my business situation and helped determine the program was not a good fit for me at the moment. Gave me lots of insight on what would be a better option for me at this time . The Guy is very transparent and clear about any questions I had. Would recommend being that my last few experiences with other companies felt extremely pushy and did not have my best interest.