Jon
Don't bother with these guys
Don't bother with these guys, they will charge you $3500 USD to trace your coin to the wrong place and tell you to go to the police yourself and the police won't do anything for you. They ignore my emails and it didn't take them long to reply here, they did a trace for $3500 that Binance did for free and the CNC intelligence trace was completely wrong. These guys will take your $3500 and give you a false trace to get rid of you and tell you to "deal with the police" then they'll ignore your emails going forward What they fail to mention to you is that once they do the trace you're on your own!!! The police can't do anything, during their initial sales pitch they will tell you that they have "liasons to the police" but in reality they have no connectons whatsoever to the law. Don't throw your money away, it's impossible to get your money back after a crypto theft, don't let these guys take advantage of you by saying you can. I will remove this review once I get at least half my money back. If they have any decency they will refund some or all my money. Don't fall for the sales pitch!
Response from CNC Intelligence Inc.Jan 24, 2025
Thank you for your review and for giving us the opportunity to clarify the facts. After thoroughly reviewing your case, we want to state upfront that we found no mistakes in the investigation and stand by the accuracy and quality of our work. The cryptocurrency trace we provided was updated in August 2023, based on new information that became available. This updated information was shared with you and provided to law enforcement to assist in advancing your case. To ensure the highest level of accuracy, we use three independent, licensed attribution sources rather than relying on a single one. In cryptocurrency investigations, attribution data can occasionally evolve as new information emerges or systems are updated. This is why we take a multi-source approach, which exceeds industry standards and allows us to provide the most thorough and reliable results possible. Like any investigative process, findings are based on the best available data at the time, and while we work diligently to assist, no investigator can guarantee a specific outcome. We also want to address your statement regarding the cost of the investigation. You did not pay $5,000 USD; the amount may have been calculated in CAD, which could explain the difference. Our pricing is transparent, and for current pricing details, you can view them at https://cncintel.com/price-list. We respectfully disagree with your statement that our work was "completely wrong" or comparable to free services offered by exchanges. The investigation we conducted involved expert analysis and industry-leading tools that provide far more depth and accuracy than services exchanges may offer. Regarding your mention of removing this review in exchange for a refund, we value all feedback from our clients. While we do not agree with your assessment, we appreciate the time you took to share your experience and remain committed to providing high-quality service. If you have further questions or would like to discuss this matter in more detail, we are available to assist and welcome the opportunity to address any additional concerns. Sincerely, The CNC Intelligence Team