Clyde's Leather Company®Reviews of clydesleathercompany.com

Never received the product. Customer service wouldn’t send it to me saying the order had been fulfilled. It went to the wrong address. Company wouldn’t work with me to fix the problem OR give me a refund.

Recoloring balsem besteld voor bijkleuren van lederen bankstel donker bruin wegens krassen van huisdieren. Product werkt fantastisch, dekt blijvend in 1 beweging met het bijgeleverde sponsje, droogt onmiddellijk. Zeer eenvoudig aan te brengen met ongelofelijk goed resultaat. Dit is een product dat doet wat het beloofd voor een mooie prijs

Horrible company. Like many others here, I ordered a full kit and it took about a month to arrive. They made up some BS excuse and gave me 10% back as a credit, which was nice, but it took over a week after that for the product to arrive. When it did, it was the entirely wrong color despite me doing their "test" online. Not even slightly close. I reached out to them through their "easy returns" process, and it's anything but. Their AI assistant gave me some info, then it sent me to a real person who said the opposite. 4 days in and no return table was sent, they said for me to send it myself which would be $20 out of my own pocket for a kit that cost $120 so, that's insane. Especially considering how long it took to get to me, and the fact that it's wrong. There's been no resolution, no mention of any sort of return tag so that even if I DID send it back, it doesn't have an order number or return ID or anything, it just says "return processing". 5 attempts to email, a chat with their AI on their website who just directed me to the same "help" email that hasn't responded to anything. Either this company is a scam or it's being run by people who don't know how to do customer service because it's horrible. Now, not only am I out $100, but the tan leather in my car is still not fixed, now has a patch of the wrong dye on it, and will cost me hundreds to have it professionally done to fix what I was attempting to fix and then this mess on top of it. Avoid this company and this product at all costs. Maybe it works, if it's the right color, but if you have any issues forget about it because they will just ignore you until you're outside of the return window.

This company is absolute garbage. Ordered the full kit over 2 weeks ago with 3 day shipping. Still no tracking info or anything. Contacted the company 4 days ago to cancel my order. Still is not cancelled. I guess I will just have to dispute the charges.

Bought leather repair kit following IG ad and paid for faster shipping. Weeks go by with nothing. Reached out and was given excuses and promised a refund, which never came. Had to dispute the charge with my credit card co.

Slow shipment, ordered grey balm, was labeled correctly but it wasn’t grey. It was some odd tan color. Sent an email, no response and no resolution. Terrible experience

This stuff worked great and was way more affordable than replacing the seats.

The recoloring balm did a great job covering a couple of spots on our sofa.