cindy G.
Did not work on our leather couch
Did not work on our leather couch. Purchased all 3 recommended products within 30 days. They only refunded 1/2 despite all returned. Small amount of products for price. They did not stand behind their guarantee. They contacted me and refunded the balance after I wrote this review. I did finally get the entire amount refunded after I wrote this review.
Response from Clyde's Leather Company®Jun 6, 2022
Hey Cindy, we're so sorry to hear about your negative experience. Our balm was designed such that a little would go a very long way, which is how it's intended to be used. Regarding your results, these are often dependent on a few factors: type of leather, absorbency status, how much was applied, recoloring vs. restoring, etc. We have very specific instructions on our website regarding how to apply the balm, and it's crucial to the success of the application job that they are followed closely: https://clydesleathercompany.com/pages/instructions If there's any way our team can turn your experience into a positive one, please let us know here: https://clydesleathercompany.com/pages/contact-us


