Clutch ChairzReviews of clutchchairs.com

DO NOT ORDER FROM CLUTCH CHAIRZ. They have ZERO customer service and will ignore you if you have any issues at all. They sent me the wrong item and ignored my emails. I filed a credit card dispute and they told my credit card company they would resolve the issue but they haven't and it has been MONTHS. Seriously, this company is horrible, I have filed a complaint with the Better Business Bureau as well. It is a shame that scam companies like this are allowed to exist.

I live in the UK and I received my chair ok and put it together but 18 months later it is essentially in two pieces. The welding under the seat has sheared and the bracket within that has sheared as well. I am 6' 2 and weigh 110 kilos; I don't use this chair for gaming and only use it as an office chair. I contacted the company through their website and asked if this type of problem was normal but have not received a response at all despite having sent a reminder. Do not buy a chair from these people. There isn't any semblance of customer service and you will waste your money. I have since ordered another chair elsewhere.

I purchased a chair from Clutch's website as a Christmas gift. The order arrived within a week's time. However, the wrong chair was shipped. I contacted Clutch via email as soon as I opened the box. I never received a response. I sent a second message via the website. A few more days go by and still no response. I sent a message via PayPal, yet, still no response from Clutch. I requested a refund via PayPal. The request was approved by the seller once I ship the chair back. It cost over $150 dollars to ship the chair. Basically, to correct their mistake. This has to be one of the worse examples of customer service.

Poor customer service, we have had the chair for 11 months now and already the seams have started to split.I contacted customer service three weeks ago and still no reply.

No suport after 1 month still no repely

Well, 0 support feels like a scam. That is to start with bad chair with weak parts will break for sure I guess the just hope out of warrenty. My next step is a lawery to get my money back or one time a working chair. And one start is even to much for them

Babied my chair since new. My chair frame ended up breaking due to a manufacturing defect (I am well within the weight limit, and my chair has never been dropped). They clearly could not care less about their consumers once they have your money… I have been waiting for months now for a support response despite countless contact methods. My chair is still broken. BUYER BEWARE.

does anyone know where to call to report this company? I live in canada if anyone knows please let me know, this company just took the money and keep avoiding calls and emails.