Lyubomyr (Lou) R.
Extremely disappointing experience…
Extremely disappointing experience dealing with their manager and the Featured Listings service. We had a clear agreement for Staff Augmentation and securing the 2nd Featured spot, for which I made the payment. To my surprise, they placed my company in the 4th position instead. When I contacted them for an explanation, the response was essentially that it was acceptable. This suggests that, according to their logic, the terms you pay for can be changed at their discretion. Highly unprofessional conduct.
Response from ClutchOct 17, 2023
Hi Lou - we appreciate your feedback and apologize for any misunderstanding regarding Featured Listings. Featured Listings does not guarantee a specific position. It factors in your Ability to Deliver score and the tier you purchase. Please visit here for more information on how your Ability to Deliver score is calculated. If you have any further questions, please don’t hesitate to reach out to our team. We value your business and hope this explanation clarifies your concerns.

