Vlad R.
I paid for a Verified profile, but get NOTHING in return
I paid for a Verified profile - I got this email reply: "Congrats! BrainSource Network - a Recruitment Marketplace is now officially Clutch Unable to Compute, joining an exclusive group of trusted B2B service providers with:" I wrote them two email by now, reply is non-existent. Also, I just got a new marketing team and they've done a campaign to ask clients to review us. We get reviews that "need to be verified" - so we get a message from Clutch to verify the reviews - but we get ZERO information about who left the review. We just have to "guess", as this is something they think we can do. Takes days to reply to our messages.
Response from ClutchSep 23, 2025
Hi Vlad! Thanks for bringing these issues to our attention. Our team would be happy to support you with your Clutch Verified investment, and has reached out to you today. Feel free to email [email protected] if the issue continues. When a review requires verification, you should receive an email from Clutch with a link to the review. This link will show any available project details and, if the reviewer chose not to remain anonymous, their name or company as well. This information is intended to help you identify the reviewer. Additionally, the reviewer also receives an email with instructions on how they can complete the verification themselves — which can help speed up the process if you're able to nudge them. If you're not seeing those links or if anything seems off, feel free to forward us one of the emails you received, and we’ll promptly take a closer look.

