Cinema Escape RoomsReviews of clueavenue.com

4.9495 reviews
Events & Venues
4298 Katella Ave., Los Alamitos, California

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Cinema Escape Rooms

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About Cinema Escape Rooms

Cinema Escape Rooms offers 8 unique Escape Games to players of all experience levels and ages!Our Escape Rooms are the perfect plan for kids birthdays, bachelorette parties, corporate outings, team-building, date nights and much more.

Cinema Escape Rooms (clueavenue.com) has 495 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: clueavenue.com
Website: clueavenue.com
Category: Events & Venues
Location: Los Alamitos, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: August 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Write a review

About Cinema Escape Rooms

Cinema Escape Rooms (clueavenue.com) has 495 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: clueavenue.com
Website: clueavenue.com
Category: Events & Venues
Location: Los Alamitos, California
Listed on Five Star Index: 2026

Jodi R.

Jun 25, 2018

i was disappointed with my experience

I’ve completed dozens of escape rooms. I was one of the first to do the new dreamscapes room. It’s a visual treat, but my group was really frustrated by the room. A drawback to the room was that it is a single room, and a large array of puzzles are presented to you simultaneously, while only some can actually be completed without further clues being revealed... the puzzle which moved things forward was the least interesting puzzle to our group. As it was a type of math puzzle & was fairly complex. Also, there were multiple ways to interpret the math puzzle which led to dead ends... we completed only about 1/2 the room and left frustrated. I’d say there’s some really clever ideas in this room, but for $160/group, I was disappointed with the experience.

Response from Cinema Escape RoomsJun 25, 2018

Hi Jodi! Thanks so much for that honest review! Here at Clue Avenue we're all about constructive criticism from our customers because that gives us the opportunity we need to better improve our game. I really appreciate your feedback, and very specific comments about our new Dreamscape room. As you mentioned, this is a brand new room for us, and you were one of the first paying customers that went through. We anticipate that this new themed room will "evolve" quite a bit over the next few weeks and months as we continue to learn how different types of teams perform in this room. Just as an example, the current version of our "Villain's Lair" room (which first opened almost 2 years ago) is VERY different from it's initial version when we first started taking bookings for it. And it was thanks to honest customers like you that gave us some great feedback (which we promptly acted on!). That being said, I've already shared your review with the other owners of Clue Avenue and had a thorough conversation with them about each point you've mentioned in your review, and from that discussion we've already come up with 3 "action items" that we believe will help mitigate some of the problems you've mentioned within the Dreamscape room. I've also reached out to the employee who ran your game to get some further context about how things went during your game, and have come up with some further ways in which we could improve future Dreamscape customer's experiences. Again, I would like to thank you very much for your honest feedback! And as a sign of our appreciation for it I went ahead and applied a 5% refund on your game purchase. Please feel free to contact me if you have any further comments, questions or suggestions for us. Nick Pryor Manager 760-349-6609 [email protected]