Club PilatesReviews of clubpilates.com

The Pilates in New Port Richey took my money and wrote lying notes promising a refund. I think there plan was to delay what our banks could do to get everyone’s money back. I bought a subscription for my daughter as a Christmas gift.

One of the worst and most upsetting experiences I've had anywhere. Signing up accidentally by ticking something and found myself in a subscription they gave me hell to try and cancel. Seemed like a bargain - 6 classes for £97. After one month I got another charge - realised the error and had told them I'd only signed up for a 6 session deal? they said I'd ticked something when I downloaded the app signing me up for a subscription that was minimum 3 months. I was honest, told them I was a student and couldn't afford it, that I was really struggling and wasn't even local. I swallowed my sadness and paid the three months, even though I was in another country. Nope - kept being charged. I called and they were so unhelpful, rude even. All in all, I ended up spending about £700 for the 4 classes I managed to attend and never got a refund. Just seeing the ads makes me tearful. Please do not give these people your card details. Go for a class if you want but don't give them your details to have on file.

I went yo a sample class and decided to join. I looked at the schedule and talk to person at the front desk. I was told that I could take this one class on Tuesday because that was the only one that fit in my schedule. I thought that it was like other classes where you sign for that class for 3 months. She took my payment and then explained that I have to sign up for the class each week. When I went to sigh up some weeks where full. She then went to say look at the schedule and find other classes. Really, I just talked to her about and said that was only class that fit in my schedule, she said that was not a problem. Now I am stuck with a credit I can't use. So I paid gor 4 classes and could only use three because they didn't listen and they where deceptive with there sign up process. Never again. I also don't feel the instructors are helpful.

The teachers and classes are fine, but when I had to cancel for personal reasons, they wouldn't just let me -- even after I complied with their 30-day notice. I had to endure harassing hard-sell tactics and incessant calls, texts, and emails asking me to just freeze my account instead but then when I asked what that entailed, it turns out I'd have to pay $35/mo. for freezing it. So when I insisted on canceling, they then sent me a form that says my cancelation wouldn't be effective until 30 days from the date of the form, during which time they'd have to charge me for the month -- despite that I had already previously met their 30-day notice requirement. This all left a bad taste in my mouth. It's like a cult. I wouldn't recommend this place to anyone. If I could leave zero stars, I would.

Club Pilates cares only about money and sales, not their customers.

I joined Club Pilates in Markham in January 2026. I was nervous at first but the instructors explain everything really well and ensure form and position are correct. I do on average 4 classes a week and have lost 20lbs in three months. Overall I feel much stronger, my back pain is gone now that my core is stronger, my butt is lifted....it's quite cute and round and my posture is better as well. I can hold a plank longer than I ever thought I would be able to and my mind and mood is significantly better when I do a class in the morning. I would highly recommend this place. It is expensive...that's the only negative comment I have.

The classes are super basic and not very challenging. Now that the market is becoming more saturated with Pilates options I would rank this one as last. In addition, the snottiness of which they treat customers that have signed on to huge contracts is a pretty negative experience they act like this is a unique one on one studio and that you should be very lucky to be given the privilege to work out there. I would not recommend using this. It might be OK to get your feet wet and understanding the reformer, but don’t expect to see any big results out of their cookie cutter, boring classes.

Club Pilates on Sparkleberry Road does not care about customer experience. Nancy the owner is a thief. When I visited the center I paid for 4 classes. I was told by Nancy, I could decide after the 4 classes if I wanted to join as a member. Not only did Nancy charge me for a class I did not attend, she also charge me for 4 additional classes I did not give consent. Nancy does not care about the experience of her customers. I told her I would not be able to attend any of the additional classes however, the problem belonged to me because she had already stolen my money and was not going to return it to me. There are so may other Pilates studios that a person can attend. If you do decide to become a member, do not listen to what the person is saying read, read, read. You will see verbal words and written words do not match. Horrible place!!!