Robert W.
SCAM - NEVER PROVIDE THE SERVICE - ASKS FOR ID VERIFICATION - NO REFUND OR SERVICE PROVIDED
I had paid for a small VPS $2.99 on 29-Sept. I used to pay using crypto. Once I made the payment, my account was banned. I sent multiple support emails and there was no reply. The transaction shows complete on coinpayments. TRX ID - CPFI0GSEERQMSIG7TYNTQAPEP4 I then created a new account and created a support ticket from the new account. The team is now requesting me to send my ID. I am pissed why does a service that accepts crypto need ID verifying. I am not comfortable to share my ID for a $2.99 VPS. They refused to offer me a refund and also to provide me the service. They have a bizarre legal policy that asks for ID verification for even a basis VPS. I didn't read the information which is clearly my mistake. But as a company, SERVERCHEAP is clearly scamming and frauding customers that pay with crypto by providing no refund or even the service. I had NO intention to violate any terms on the VPS, but this instance was clearly wrong. Stay away from a service that requires ID. Your ID is not safe and can be misused.




