MSP360 Managed BackupReviews of cloudberrylab.com

great app used for ages.

Incredibly hit & miss I have been using some of their products for some time now, and they are shockingly unreliable. 4 out of 5 times that I try to copy/move something to S3, their software just sits and does nothing. After trying again a few times, eventually it works. I have been unable to find any common thread in the instances where it doesn't work. I have tried it across different buckets, from different machines, copying and moving; it seems entirely random. In conclusion, not a product worth spending time or money on. Edit 1 - 21/12/2017: I have now given up on their products entirely. I think the 1 in 5 success rate I had was a fluke, as it went down to 1 in 20 or so. It was easier for me to program scripts in AWS CLI to do what this program was meant to do then keep trying. Edit 2 - 21/12/2017: The reply Cloudberry asking me if I have opened a support case is hilarious, and one of the reasons they only get 1 star (But I forgot to add it in my original review. You can't ask them for support unless you're a paying customer (and I am glad I didn't waste my money on software that doesn't work). Instead they direct you to some generic forums for IT questions. this wouldn't be so bad if they had their own dedicated sub-forum, but since they don't, you're on your own... Good luck with that... (This is also why I've reduced this to a 1-star review)

At first you have to learn how to use the software. But then you're protected. Really: CloudBerry protects your data and works seamlessly. And it doesn't cost that much.