MSP360 Managed BackupReviews of cloudberrylab.com

The model behind the product is a good one. Add customers, add computers, add users, and do backups. Much easier to understand than some related products. Also the integration with 3rd party storage such as B2 is huge. However, the user interface is slow, buggy and has far too many repeated menu items. It can sometimes take a minute or more to load the dashboard. Furthermore, backups only work some of the time, and in particular restore verification did not work at all. Finally, support was tepid and slow. In the end, we really wanted to like and use it, there were just too many issues to make it a feasible choice.

Liked the products but put off purchasing licenses by rude pre-sales staff. If pre-sales is like this, makes me wonder what support is like afterwards? Also they make it seem like they are doing me a favour by allowing me to buy their products? Not impressed! Decided not to purchase and ended up getting alternative products from people that actually value customers. Also no good for multi-cloud as need more that one version of the product.