Closets By DesignReviews of closetsbydesign.com

The installation was well done. What we received was no better than what we could have purchased at Ikea. The sales person did not show us accruate pictures of what we were purchasing so we are disappointed with the amount of money we paid and what received. We were also supposed to get black hardware and nickel hardware was installed. We notified the company and also notified them that we were disappointed with the amount of money we paid and what we recieved. The person my husband spoke to simply said he had to feed his family too. We were sent the black handles which are sitting at the post office waiting for us to pay the additional postage.

Be careful about this company. They sent out the sweetest consultant to win our hearts. As sweet as she was I feel she didn’t custom design our closet to fit our things and needs. Her main focus was to design a space for my shoes. Well at the time I had other things that had a space in my closet but when she finished and the closet was done the other things had had no where to go. The main thing was I had a compartment container that was on the floor but now because of the shelving it won’t even fit on the shelf. It hangs out and about to tilt over. So that means the shelf was not wide enough for my compartment container to sit back far enough to fit. Plus there is a bar above it which prevents it fitting inside as well. The cost is way too much for the work they do. I did read the fine print and asked questions about the things I was unsure of . However the consultant gave me an answer I don’t think was what it meant. Be careful and cautious of that. I did know that I was going to have to paint the walls myself but after the finished product the price wasn’t worth it. All that money and you’re not going to paint. Also if you decide to change the board color that’s an extra charge. Why? Especially since the boards haven’t been cut nor painted yet. Also they schedule you three to four months out before they get to the job. That was a red flag there but I had some other stuff going on in my life I thought maybe that’s a good thing for the extended wait time. Not.. CBD does that so you can’t change your mind in a certain time frame and the time frame is short. I did find some discrepancies and called CBD about them and guess what… we’ll at the bottom in the print it says such an such is what I was told. Of course that wasn’t how it was explained to me. Don’t do it, search other places before committing to them. Don’t let them get you with the , if you don’t agree today the promotion or discount can no longer be applied. Walk away fast and try California Closet , Lowe’s, maybe even Home Depot . In my eyes CBD are scammers.Totally not worth the money, unless you got big bucks. How can this company improve? Paint #1), for your high price they charge that should be included. (2)we should be able to change the board color without a charge, in a decent time frame of course.(3)We get enough hoot wing with car dealerships, a closet design shouldn’t have that dog eat dog mentality. Companies like this isn’t a necessity. Pass this one up.