Closets By DesignReviews of closetsbydesign.com

Nancy P. was very helpful and most suggestive in the layout of additional shelving in our new Ohio Living apt. Installer Jim was very prompt and capable in getting the installation done in what seems like a record amount of time for the 7 locations needing shelving, styled book cases, etc and the two of them were very professional in dealing with us, the home owners

Lets start from the beginning, when I first contacted closets by design they were really quick to book me an appointment and my best convenience. Madison was my closet designer. She came out and was very professional and kind and must I say patient. I’ll explain why jn a bit. She came out and walked the rooms I was interested in getting work done. First the living wanted to make it where my 85in tv hanged on the wall and I had cabinets and such all around the tv. Second I wanted to make one of my spare rooms into a walk in closet. Madison was always listening what my vision was at the same time taking measurements. After we talked what I was wanting got she got to designing. This i where she was so patient with me. My parents called me over to their house with my fiancé to help them out with something. They live 10min away so I told Madison if she minded staying while she designed and I went to pick up my fiancé and go help my parents. I thought I’d be gone 20-30min at most. I ended up taking over an hour a bit more. And Madison was kind and sent me a text saying she was done designing and was waiting for me to show me here design she made up for our rooms. She never did get upset “Hey! You said 20-30min! Or hey! Im leaving etc. Instead she waited for me to return. So I returned with my fiancé and parents apologies for taking longer than expected and she was nice and patient and she continued to explain insurance what she had designed my space. Remember everything is customize to fit exactly with the space you have. We loved what she had designed, and we made a good deal to do the walk-in closet and the living room tv shelving. About a month later, the guys came to install and built the closet and living room TV shelving. They were very quick and professional and kind respectful with the other things around them. Once built my fiancé, and I were amazed how great they look, and I have been getting a lot of compliments from family and friends. If you want some thing, personalized and done right then go with closets by design. Later on, I will be getting something custom in my garage and basement.

Rayanna asked great questions related to function in the design process. She heard me and gave me a design that perfectly fit my needs. Alyssa and Carlos were fantastic during the installation process. They too asked questions and were skilled and responsive. The end product is beautiful and so functional. I truly love how my mud room turned out. I’m definitely using this team again for my closets.

This is for the Phoenix location. They come out and measure. I expected them to drive away, work up a few computer designs and schedule a return visit to pitch us. Nope. Everything happens on that first visit. They get real quiet while they’re designing. Then they tell you about the (3) different tiers of material. It ain’t inexpensive. But there’s a reason they stay in business. They added a ton of hanger area and shelves. We had them finish the top of the new closet for long term storage above. They give a great discount if you sign during the first trip so be prepared. Then we waited maybe two weeks (not long) before they scheduled the install. Sean G was our installer, and he’s the real deal. Showed up with a van and all the saws you could want. Only took him a few hours. The quality was excellent. The change is night and day. And using bright white material brightens the closet. We’re very pleased and appreciate the fact it took no more than 3-weeks from first meeting to install.

My Installer was Morey L who was efficient, amicable and skilled! His work is flawless. I enjoyed his respectful manner which resulted in an easy interaction resulting in a great product. Thanks. I also appreciate the well done work of Mason White who drew the plans for this project and was great in helping me in the planning stage which resulted in a well done project.

Our new closet is perfect ! Since the first visit , mesure and project,Our designer Catalina was very helpful and kind. They just installed it today and it is beautiful, Clean and fast installation by Alonso and Gene , our installation crew. Recomend it for everybody !

He did 3 closets and my pantry and they came out awesome . He cleaned his work space when done was very professional . Even nice to my cat.

The quality, style and value of the design that Sara created for us exceeded our expectations. We built a mudroom where laundry appliances once were, despite that the floor is not flat. The closets are perfect; tons of space for hanging and deep shelves for storage. The best part is that it only took a day to build and even after the fact, they agreed to make some changes because they truly care about customer satisfaction