Customer
Excellent product
Excellent product, decent price, quickly shipped.

Hey, we're Closer Pets! And we’re here to keep you close to your pet, wherever life takes you. We’ve been proudly bringing pets and owners together for over three decades, under the Cat Mate, Dog Mate and Fish Mate brands. In 2021, we decided to take everything these brands stand for and bring them together under a fresh new name: Closer Pets. Our new name perfectly reflects our aim to offer a more personal experience and our commitment to becoming more digital and connected as a company – while supporting the longstanding trust the business has built over the last 30 years. From automatic pet feeders to smart cat flaps and flowing pet fountains, our smart pet products will help you care for your companions throughout the day. We’ve got big plans, and we can’t wait to take you and your pets along for the ride!
Closer Pets (closerpets.com) has 256 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Customer
Excellent product, decent price, quickly shipped.
Marley Q.
I’ve used Cat Mate products for years, so I was excited to see Closer Pets bringing everything under one name. Their customer service is excellent, and the products are reliable, durable, and thoughtfully made. Love this brand!
Alpaca A.
I have had a cat mate for a few years and my cat uses it every morn at 4am so I can sleep. Knowing that stainless is healthier for cats (and dogs) I was happy to see the stainless addition. Arrived quickly, well made.
Gwendolyn N.
I’ve used these food dispensers for over 20 years. It is great to still get part for those that have sun damage. The costs were very reasonable and delivery was quick and easy.
Sharon C.
The water fountain is so easy to maintain compared to my previous fountains. When ordering replacement filters they are always in stock and arrive within 3-5 days.
Response from Closer PetsNov 3, 2025
Good Morning Many thanks for your review, we appreciate you taking the time to let us know how you feel about this product. Kind Regards Closer Pets
SeaBeam
My cat door works very well to keep unwanted strays out but lets my cats in. When I had to order a new collar tag I received it in less than a week, and their phone help was a live friendly person who was very helpful. Great company.
Christopher H.
Quick decision on warranty replacement.
La
Arrived early