Clocks and ColoursReviews of clocksandcolours.com

Their customer support is fantastic and their products are top tier!

I’ve made several purchase recently with Clocks and Colours and had to deal with customer services (Ryan and Sloane) for some reasons and I must say those guys were awesome. Fast responses, personalized service, polite and caring. They took the time to understand my problematics. They were truly exceptional from start to finish. Clocks and Colours is amazing and quality products, awesome customer services. 5 stars well deserved

Fixed a mistake I made in my shipping address in a matter of minutes. Friendly and fast. Must appreciated.

With Clocks and colours you get the vibe from from the start that they are an honest, no BS brand. Much like everyone else, I made a mistake with a payment option when I placed my order. After I sent my concern to the help email for C&C, i got a super quick response which lead to my resolution all within no more than 20min. Love these guys and I truly trust them and their team.

Be careful about surprise charges from Clocks and Colors that are not disclosed on their checkout page. In addition to US customs charges of over $50 that were not mentioned anywhere, they also required that I take off work to be home to receive the package. Both of these are significant issues that should have been disclosed on their checkout page BEFORE I ordered. Customer service claims I should have checked out their “Help” section prior to ordering and I would have been able to find information about the customs charges there. Who is going to look at a help section prior to ordering or until they need help with something. Secondly, even the help section wouldn’t have solved the problem of me having to choose between staying home from work to receive their package or driving half hour to pick it up at UPS. Ordering from clocks and colors was easy. But the service after order was nothing short of a big hassle.

I have bought several pieces from Clocks and Colours. The craftsmanship and detail in their work is hands down the best I have seen. My boyfriend is very particular about what he wears and has never been disappointed with any piece I have purchased for him. There has been a handful of times I have had to reach out to customer service, they are always quick to respond to any questions I have or resolve any issues.

Customer service is legit phenomenal. Placed an order; however, my old address was still in their system as ship to. Wrote a quick email for help and they resolved it within like 5 minutes of the original order. Awesome produce, awesome support!

Great customer service, very clear and understanding. Always amazing product that last a lifetime