CliradexReviews of cliradex.com

Response from CliradexOct 16, 2023

Hello Kate, We are sorry to hear this. Based on your description, it looks like a possible reaction. We will be glad to offer you a full refund. We are going to share your feedback with our Quality team for proper tracking. In the meantime, we can share these possible tips as skin sensibility can be affected by external factors. If you feel burning, you might be experiencing something else. • Your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips for using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the product to air-dry briefly (15-30 seconds) before opening your eyes. The Cliradex Team

Response from CliradexOct 16, 2023

Hello Brenda, We are sorry to hear this. Please be assured Cliradex is a safe product. Skin sensitivity may differ between persons based on several variables. Please share your order # so we can track your lot# and properly report it to our Quality Team, as we keep track of each instance. Based on your description, it looks like a possible reaction. We will be glad to offer you a full refund. We understand your concern and assure you that a cooling tingling sensation is normal. If it felt more like a sting/burn, please be assured that it disappeared after a few applications. If you feel burning, you might be experiencing something else. • Your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips for using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the product to air-dry briefly (15-30 seconds) before opening your eyes. The Cliradex Team