CliradexReviews of cliradex.com

Response from CliradexJan 11, 2024

Hello Amber, Cliradex has joined PRN Vision Group under the new site www.prnvision.com. One of the advantages is to fix our Subscription and payment system with a more robust and secure system. All Cliradex customers will have to place a new Subscription in order to have a new account. Once you go through this process, it will be a breeze. We worked hard to eliminate as many hassles as possible. Thank you for your patience. The Cliradex Team

Response from CliradexDec 28, 2023

Thanks for taking the time to give us your feedback. Let us help you troubleshoot this sting sensation. We would like to assure you that a cooling tingling sensation is normal. If it felt more like a sting/burn, please be assured that it goes away after a few applications. If you feel burning, you might be experiencing something else. • If you're feeling a burning sensation, your skin may be compromised or wounded. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips for using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the product to air-dry briefly (15-30 seconds) before opening your eyes. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. If you aren't happy as a result of using our product, contact us at www.cliradex.com. The Cliradex Team

Response from CliradexDec 19, 2023

Hi Jerrine, We apologize for the delay. Your 11/13 order shipped on 11/14 and was delivered on 11/24. Our shipper is DHL/USPS, shipping from Delaware. It should have taken 5-7 business days. Unfortunately, it took them longer to deliver once they arrived in California. We are sincerely sorry about it. Cliradex is now part of the PRN Vision Group, offering new delivery capacity to provide our customers with a better experience. The Cliradex Team

Response from CliradexNov 15, 2023

Hello Sarah, Thanks for taking the time to give us your feedback. We understand your concern and would like to assure you that a cooling tingling sensation is normal. If it felt more like a sting/burn, please be assured that it goes away after a few applications. This tingling sensation is a common occurrence with tea tree oil, but a burning sensation is not. If you feel burning, you might be experiencing something else. • If you're feeling a burning sensation, your skin may be compromised or wounded. Do not use Cliradex. It may sting similar to putting alcohol on a wound. The same is possible if you use Cliradex on already irritated or open skin. • If you develop symptoms such as itching, swelling, or excessive dryness, this may indicate an allergic reaction/hypersensitivity to T40 (especially if they have a known sensitivity to fragrances). Here are a few tips for using Cliradex if you have sensitive skin: 1) Always test a patch of skin on your arm to see how you will react to the T40, mainly if you've never used tea tree oil. 2) Avoid using Cliradex after bathing as pores may be exfoliated and exposed. 3) Wipe your eyelids and eye area gently while keeping your eyes closed. 4) Avoid getting Cliradex in your eyes. 5) Keep your eyes closed for about 15-30 seconds as the area dries. We recommend that during the application you: 1) Close your eyes firmly. 2) Gently wipe the foam or towelette across the lid and surrounding eye area without pressing it too hard on the eye or into the corners of the eye. 3) Allow the product to air-dry briefly (15-30 seconds) before opening your eyes. While our products are natural, safe, and effective, we realize that some people are allergic to essential oils. If you continue to experience a reaction, please discontinue the use of Cliradex. If you aren't happy as a result of using our product, contact us at www.cliradex.com. The Cliradex Team

Response from CliradexJan 25, 2024

Both are cleansers in different form formats.

Response from CliradexSep 26, 2023

Hello Dana, Thank you for the feedback. We have taken your advice to heart. The technical glitches have been identified and fixed, and we are working on an improved user experience coming up. We are working to fix the issue for the shipping affecting our West Coast customers by the end of October. The Cliradex Team