Exceeded my expectations. I'm gladly going to pay for their next program now that my first one is wrapping up.
Response from Clients & CommunityFeb 1, 2024
Thanks for sharing Bradley, we're pumped to keep working with you long-term! We hope you enjoyed your weekend in AZ :)
AD
Adriana
C&C has exceeded my expectations
C&C has exceeded my expectations.
The coaches are so knowledgeable. All the modules are super powerful with great insights and valuable content.
The community is high energy, supportive and fun.
Response from Clients & CommunityJan 26, 2024
Thanks so much for sharing, Adriana! We love to hear we've exceeded your expectations and are proud of the way you've shown up in the community!
MD
Mathew D.
Not for all coach niches
Summary: Before signing up for the program I asked if it was effective for my niche. I was told it was. But that wasn't the case.
Most likely because most people do not understand what my niche is. I do believe they thought the program would be effective for me. But, I was the wrong fit for the program and unfortunately, there are no refunds.
In fact, I saw a new ad or post, and the "guarantee" that I signed at the beginning of my program changed to the point where I no longer would be able to be enrolled in the program.
This proved that I was never a good fit for the program and they knew which clients had a better chance of succeeding.
So, they rightfully changed the guarantee mid-program but did not address the current clients who had a lower success rate.
My big critique of the program is that it is not niched down enough and because of this the Prominance program lacks effectiveness for newer less business-savvy coaches. In my opinion, It is not for all coaches.
If you are a coach that helps other people make money then PPP might be right for you.
But if you are in health or another niche then you will be better served by niche-specific business coaching, in my opinion.
I am making more progress with my niche-specific coaches in the few months I've been there than the 3-4 months of C&C's more general coaching. Even my ad is better on every level.
10k+ spent on C&C has delayed my dream of building a successful coaching practice.
In my practice, I give more help to clients who need it or give a partial refund if I take in the wrong client. This way I have "skin in the game."
It's an expensive lesson, especially with a baby on the way, but I've learned that I don't want to grow my coaching practice how C&C has.
The biggest downsides:
1. The coaching is group coaching using general advice that wasn't helpful for my niche of Integrative health coaching.
In fact, I contacted the 5 other people in the entire FB group who had a similar niche to me and they were all frustrated and did not get the results they were looking for. Ultimately they went in to be successful with other coaches in their specific niche.
Coaching lacked professionalism and expertise on my niche which made the "work with you until you make 30k guarantee" not useful and led me to invest again in a niche-specific coaching service.
The ad coach, who seemed burned out by having to coach so many people, gave unhelpful advice that was too general.
Hundreds of dollars were spent on ads and throughout the process, I kept asking for more help, nicely and politely but, the coaches stuck to the same generic advice.
If there was a coach who had more expertise I'd hope I would have received coaching from them but that didn't happen. In fact, my first coach quit or was fired a month or so in. I was told to wait for 2 weeks before asking for more coaching on my ad. In those 2 weeks my 1st coach left.
By General coaching, I mean to say that it's like getting help to write a sci-fi novel and being told to follow the hero's journey. While technically true it lacks enough specificity to be useful to the new novel writer in their niche.
There is also a fair amount of people struggling and frustrated in the private FB group. These people are largely blamed for their lack of success, instead of being offered additional help and resources.
This is an asymmetrical argument where all responsibility is on the client and all successes are on C&C.
I got the feeling that I was not a valued client. I was one of the many.
How they can improve:
1. Niche down to specific coaching niches. No coach can coach every coach in every niche who wants to make money through FB groups.
2. Offer additional help to those who need it. A rising tide lifts all boats or it isn't a rising tide.
3. To my knowledge they already are not letting inexperienced coaches who are not making consistent money in the program.
4. State that they are not a substitute for 1-on-1 business coaching
That's great for preventing future client stories like mine. Unfortunately, I'm still paying it off for the next 5 years. Waka waka.
I'm glad this program has helped others realize their dreams. Moving forward I hope others like me are referred to niche-specific business coaches with a proven track record instead of enrolled in a program that isn't a good fit.
In the end, our failures are our greatest teachers...
UPDATE: C&C reached out and tried to offer some added resources like expert coaches, a mastermind and free event ticket.
Ultimately, none of these were a good fit as we both agreed on the call that C&C did not have the expertise to coach me on my specific niche.
This conversation made me realize that C&C is not a substitution for a direct business coach and I believe that they should have been upfront about that.
It seems they have decided to keep my money although the service was of poor quality.
Response from Clients & CommunityJan 26, 2024
Hi Matthew, thanks for your feedback. We strive to be the best we can be and a big piece of that is being open to criticism and learning from it. Your perspective is valued.
Before we address some of the points you raised, please keep an eye on your inbox, our team is actively reviewing your client journey. We will be reaching out to you to learn more and potentially allow you to restart the program with a coach who better understands the nuances of your niche and business.
Now I'm going to address some of the points you raised:
Niche-Specific Coaching: Based on the information you shared with your advisor, our team concluded that a Facebook group system could work for you, as we have helped dozens of coaches in the health and wellness space, with success.
Note to reader: You can find these case studies and interviews on our corporate website.
Furthermore, our Facebook group system is absolutely not niche-specific. We've had people succeed with very "obscure" niches like College prep coaching, Lymphatic System coaching, Photography coaching and more.
Our Facebook group system is simply a path towards cultivating an audience who knows, likes and trusts you and then converting that audience to high ticket clients.
Of course there are some businesses that are NOT a good fit and we'll always be transparent about this. E.g. If you sell a $5 physical product, we aren't a good fit. But, if you sell a course, a program or consulting at a high-ticket price, then you could be a good fit.
Guarantee Terms: The terms of your guarantee are outlined in the client agreement you signed- and all of our clients sign to set expectations. Those agreed-upon terms do not change. We're not sure exactly what you're referring to when you mention the terms of your guarantee changed mid-program, but we will discuss this with you.
Coaching Style: In our program, you worked with your Accountability Coach, with our Expert Coaching team, as well as our group coaching class hosts. Of course, given the nature of group coaching sessions vs. 1-on-1 coaching sessions, some of the content may not be relevant to your specific business. This is why there are opportunities for 1-on-1 when needed to bridge any gaps that might not be clear on group classes.
***
While our team does their best to provide business council to lead client's to their desired results- we can only guarantee deliverables such as:
*A core training curriculum (course) that teaches you step-by-step how to implement our group methodologies inside of your own business. This covers launching your group, monetizing your group and growing your group.
*3 group coaching calls per week with our expert trainers with the ability to request hot seats, personalized feedback, etc.
*1-On-1 calls with our team to refine your offer, messaging and ads.
*Etc.
Success in our program is a two-way street. We provide tools, strategies, and guidance, but implementation and contextual adaptation largely rest with our clients.
Nevertheless- as mentioned previously - we will be reaching out to you to learn more and see what we can do to better activate the program.
PJ
pedro J.
Be prepared to learn so much from all…
Be prepared to learn so much from all the team C&C. That works
Response from Clients & CommunityJan 26, 2024
Thanks for your review!
DG
Daavi G.
Great company with dedicated coaches
Great company with dedicated coaches, helped us build a funnel and this is a huge addition to our biz. Thanks C and C!!!
Response from Clients & CommunityJan 12, 2024
You're welcome, Daavi! We are so happy to be a part of your journey to success, keep it coming!
AB
Audrey B J.
Like a vitamin shot for my business.
I love the energy and skillset that each and every staff member of C&C brings when I consult with them. They are focused, helpful, resourceful. My accountability coach helps keep me on task and encourages my creative spark. Best dollars spent.
Response from Clients & CommunityJan 12, 2024
"Best dollars spent" is a strong statement and we are honoured that you said that, thanks Audrey! Our team loves to see our clients win. Keep at it!
MB
Marc B.
They go in fine details in every aspect…
They go in fine details in every aspect of the business
Response from Clients & CommunityJan 9, 2024
Hey Marc, thanks for stopping by to let us know you are enjoying our detailed approach!
RS
Ryan S.
These guys are the Kings of Facebook…
These guys are the Kings of Facebook Group business growth strategies. Even though we aren't a coaching business per se, we providing coaching as part of our offer so really everything applies. They offer a lot more than just what you might think though. The level of detail and the breadth of knowledge provided is exceptional. Love the whole C&C team!
Response from Clients & CommunityJan 8, 2024
Ryan, thanks so much for stopping in and letting us know how we are doing, we appreciate it!