ClickUpReviews of clickup.com

I cancelled my subscription, but they charged me again anyway.

Although this is a fairly powerful and flexible app on the surface, it lacks some basic functionality . Also, ClickUp is aptly named because you will be clicking all day to do even the most simple thing. There is also no support. Even with a high level subscription, you can’t talk to a person ever, unless you further subscribe to a year of help or a 7k help option, or use external “specialists” . Furthermore, the features and limits in the service description for each level are intentionally obscured. For example it says that downloads of CSV files are included in one level but then you reach a limit of how many you can download. By this time, you have already sunk a ton of time into learning the set up and figuring out how to do things by VERY laborious trial and error, so all of that is wasted. All of the positive reviews you see in google are basically ads. It promises functionality it does not give

clickUp is realy low performance add it looks like ascam still need a lot off improvement, and you can find that by the abusive add every moment it pup up if the product is good enough it will sell itself

I was added to a ClickUp workspace as part of my job. They sent me a few emails asking if I had time for a meeting to “start my clickup journey” and, when I didn’t reply, started calling my personal number, leaving voicemails (by name as well) wanting one-on-one time with me solely because I was added as a user. To make matters worse, my phone number was only on my account for two-factor authentication. So invasive and pushy that I haven’t actually used their product once.

Used ClickUp for a few months in year one—didn’t like it. Still, they charged me $99/year for three years and sent me only 8 emails total in 4 years—none of them invoices. Only in year four, when my card failed, did they contact me. When I asked for a refund, support said invoices had to be “turned on” through multiple hidden settings, and refused because of a 30-day guarantee. In 2025, I blocked the payment at my bank—only then did they refund me and put me on a “free forever” plan, something they claimed wasn’t possible before. Feels like they count on customers forgetting they’re subscribed. Watch your statements closely.

Die App ist unglaublich langsam, schlecht durchdacht und voller Bugs.

I was always a big fan of ClickUp but it seems to take advantage of small teams. The small teams tier doesn't really work. especially if you're trying to do timetracking of any sort. You are very limited on the reports you can pull. If you're just looking to do tickets/task management on a free level, it works fine but that's it. Don't buy it.

If I could give this company 0 stars I would. I have been using ClickUp for 2 years. Due to needing more space I decided to upgrade to premium. Unbeknownst to me, despite them advertising that up to 2 external members can be added for free, I had been charged for an additional 3 members yearly - that’s four times the fee per month!!! I received no confirmation via email or within the app that I was charged so was unaware of this until I saw the massive amount of money that had been attempted to be charged to my credit card. I complained to ClickUp, and the ‘best’ they could do was partially refund me for the 6 monthly charge for one member this year, citing their 30 day return policy. Despite me explaining that I had received no written confirmation of this unexpected charge, they then told me to check my junk email. Please stay away from their premium plans, super dodgy and I will be looking for alternative task management software.