ClickUpReviews of clickup.com

What do you like best about ClickUp? The feature set is comprehensive and the automation capabilities are powerful. When it's working, ClickUp handles task management, client tracking, and lead management well. The flexibility of custom fields and views is genuinely useful for complex workflows. What do you dislike about ClickUp? The complete lack of phone support is a major liability for any business relying on ClickUp for critical operations. You're limited to email-only support, and even then, response times can be extremely slow or nonexistent. We experienced a billing issue where our account was shut down without any meaningful attempt to resolve the situation. Despite reaching out proactively to arrange payment and work out a solution, our emails went completely unanswered. Our account was shut down anyway, causing us to lose thousands of dollars in revenue since we use ClickUp for all customer and lead acquisition processes. What's particularly frustrating is receiving automated messages saying "we're here to help" and asking about "extenuating circumstances," but then having those inquiries ignored entirely. What problems is ClickUp solving and how is that benefiting you? When accessible, ClickUp centralizes our customer management, lead tracking, and team workflows. However, the support issues significantly undermine these benefits. Recommendations to others considering ClickUp: If you're considering ClickUp for business-critical operations, be aware: There is NO phone support, only email Even for paying customers, support response times can be unreliable Enterprise/business accounts don't appear to receive priority support If your account has issues, you may lose access to critical business data with little warning or recourse If you need responsive customer support or your business can't afford downtime, I'd strongly recommend considering alternatives like Monday.com, Asana, or other platforms that offer phone support for business accounts.

Super bad customer support and super buggy, Please refund my money 🙄

Lots of bells and whistles but unreliable - was a few years and still is today. So buggy on the basics, not worth it. stay away

Only garbage. confusing impossible to find anything. I HATE IT

This software is way too difficult to get started. Even with Chat GT, I couldn't figure it out. Make something simple that everyone can understand.

Clickup is that ass-hole friend that is always gauging how much of an ass hole s/he can be, and still keep you as a friend.

ClickUp has a lot of potential, but it's not great. I have constantly had issues with bugs and things not working in the CRM, which is very frustrating because I just spent an entire year going back and forth with Monday.com after they deleted boards that cost me a $10k contract with a client after the boards deleted all of her data and mine. ClickUp has, by far, the WORST customer support ever. Agents are not properly trained or equipped to handle issues. I've spent hours on chat multiple times, only for the chat to disconnect or never come back at all. It's literally disrupted my workflow and business. I HATE that just about all of these companies have bugs and bad customer service. These companies make being an entrepreneur ten times harder than it should be. They do not value your time because they are getting paid regardless.

C'est de la grosse D, ça fait 3 h que je suis dessus. Avec chatgptà côté qui est en train. De me guider Pas à pas et ça ne veut rien dire. Les statuts ne marchent pas, tout pues la D