ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.
ClickUp (clickup.com) has 702 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
clickup.com
Website
clickup.com
Category
Internet & Software
Location
Palo Alto, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Our company has migrated all of its data onto Click Up about a year ago to be more productive. Hands down it is the best Productivity Platform on the market. They have got us heavily involved in roundtables to develop new software updates, and we have a dedicated Success Manager on hand just an email or phone call away!
Response from ClickUpMay 19, 2022
Hey, Lewis!
We really appreciate you taking the time to leave such an amazing review!
We're so happy to hear that you and your team are enjoying ClickUp.
We really appreciate all of your help and feedback!
Please don't hesitate to reach out if you need anything at all, and have a great, productive day!
AL
Alan
Best Customer Service
Hands down, the best customer service experience out there. If only all companies operated like them.
Every question I've had has been answered promptly with great detail. They're really on it.
I was once locked out and couldn't retrieve my two-factor authentication code, but they handled it quickly.
Response from ClickUpFeb 11, 2022
Hey, Alan!
We truly appreciate the time you took to share details about your experience.
We're happy to hear that you and your team are enjoying ClickUp! Our team is dedicated to providing the best customer experience, period!
Please don't hesitate to reach out if you need anything at all, and have a great, productive day!
PH
Phil H.
Amazing partner
Amazing partner, incredible value and excellent software.
Response from ClickUpFeb 11, 2022
Hey, Phil!
We really appreciate you taking the time to leave such an amazing review!
We're happy to hear that you and your team are enjoying ClickUp!
Please don't hesitate to reach out if you need anything at all, and have a great, productive day!
Very good productivity software. UI, while being clean and modern, makes it easy to navigate through dozens of options, details, views, integrations etc.
Amazing customer service. Once I have asked for a single feature (I wanted to ask about time recording, since I wasn't sure about how it works exactly) and I got free trial for two weeks to check this feature for myself. When I was a bit short of cash (looots of big expenses amassed in one month :( ) and had to temporarily downgrade my biling plan, Customer Service just extended my current plan until I got my financial situation fixed.
Big shoutout to Katie S. from Customer Support
Response from ClickUpOct 14, 2021
Hey, Michal!
Thank you so much for this amazing review.
We are always happy to help our ClickUp family in any way we can. We really appreciate the Customer support shoutout!
If you need anything, you are always welcome to reach out to us. We hope you continue to enjoy using ClickUp!
DS
darren S.
I use to help run a £6m per year…
I use to help run a £6m per year business with 11 users in total . We upload documents, pictures , contracts etc.
Its fast, reliable, well supported ( And Im in the UK).
Its not bug free but they are minimal and well supported when you contact .
As a business we are 6 months in and its crashed once ....excellent value for money
Response from ClickUpOct 28, 2021
Hey, Darren!
Thank you so much for your amazing review. We are so happy that you have found our support top tier and ClickUp as a wonderful value and addition to your business.
If you ever need anything, please feel free to reach out to us at [email protected]. We are so glad to have you as part of the ClickUp family.
ED
Eduardo
Muy cómodo
Muy cómodo, lo utilizamos para organización de sprints.
Response from ClickUpNov 8, 2021
Hey, Eduardo!
Thank you so much for your awesome review! We are so excited that you have enjoyed our Sprint features.
It is so nice to have you as part of the ClickUp family.
LE
Leor
This platform is magnificent!!
This platform is magnificent!!
This software is for managing projects. It is very robust and you have 5 different ways to do everything. There are so many views for your projects and nany different filters to sort the information.
We had a call with their representative and he was really helpful on boarding us to their platform making sure we understood how to use the platform. If you are looking for a project manager, use this.
I use Jira for work, and used to use Asana but this is way better platform!
Response from ClickUpSep 2, 2021
Hey, Leor!
Thank you so much for your review!
I'm so happy you were able to connect with our team in order to get settled in and learn how to use ClickUp to manage your projects. I hope you continue to enjoy using Filters, views, and other awesome features to keep your work organized the way you need it.
It is so great to have you as part of the ClickUp family. Please don't hesitate to reach out!
CR
CraigT
An OUTSTANDING project management solution
Really thrilled to see the high rating for ClickUp. Definitely worth it.
I started freelancing mid-last-year, and am a mess keeping things straight for myself. I explored a number (6? 7?) different project management apps and ClickUp caught my attention with its look, style, and how things are organized.
I immediately started populating it with my information and was soon tracking numerous projects across several industries. There is *soooo* much to this app that it takes time to learn it all (and I haven't yet). Start with the simple and obvious, and learn as you go. There is soooo much task and project detail it can capture. It's amazing.
I have a sense that, as a single-member operation, that I'm only using about 40% of its max potential. While it seems to have robust collaborative features, those aren't something I'm routinely involved with, so can't review them very well. Hopefully, others have.
Task management is "list-like", but there are so many other ways to view work/lists/projects - Kanban, "card", Gantt, calendar, mind maps... the list (literally) goes on.
All tasks are summarized at a number of levels "up the chain" to give you both overall, summary views as well as granular view deeper than you would probably want to go. I could write all night about the features in ClickUp - there are so many features (large and small) to get your management down quickly and easily.
Impressively, updates come out weekly (? - more often?). They are *constantly* updating the app - fixing issues, plugging in new features, making things smoother. I can't wait, each week, to see that email come through about the new release/update, and seeing what it can do now.
I haven't had to use Support often (kudos!), but when I have, they've been responsive and knowledgeable - able to answer my questions completely.
They have a library of videos for using the software in general as well as configuring it for the industry you're working with/in. I've run through a *bunch* of these and they are well put together and informative.
I started with the free version, which worked well, but as I needed to capture more and more, I shifted to the smallest paid plan they offer. The price (annual) is amazing for an app like this and all it contains and can do. Well worth the price.
So, I'll close with... if you want to keep yourself well organized across many, many industries/projects/tasks, without breaking the bank - move to ClickUp! It's very obvious they invest in constant improvement and move the software forward and upward. A great product.
Response from ClickUpAug 18, 2021
Hey Craig!
Thank you so much for your amazing testimonial and awesome review! We love seeing how members of the ClickUp family are running their businesses and day to day activities using ClickUp!
ClickUp was created with businesses, freelancers, and solo users in mind. We pride ourselves in a giving users the option to join by themselves or with a team in order to get things done. I'm really happy you have been enjoying using different views in order to see your tasks and projects.
We really appreciate the time you took to write this amazing review! We wish you nothing but success in your business. Thank you!