ClickUpClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.
ClickUp (clickup.com) has 702 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent
Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
Excellent
Showing 20 reviews with 3 stars · Clear filters
pietro A.
some projects I had disappeared. customer service told me they warned me but I don't find email of warnings. maybe they were in spam. anyway they deleted some important workflows I liked the software but to keep worflows here is risky if you are not using often the software. customer care was not able to get back the projects because they say it was too late.
Henk S.
Solid tool in general for task management, but as they say "don't fix what ain't broke"... and I feel like that's exactly what they did with the latest update. They took away the simplicity which makes it a pain to use.
Anne B.
I hope they fix their buuuuugs! Great tool but the bugs are a headacheeee!
Miguel Carlos A.
It is a great tool and has better features than any other task management tool I used however, try focusing more on fixing bugs and making features more stable than keep releasing new features and not being able to sustain them. You have simple features that get constant bugs such as logging in using SSO, automation plan getting limited, API calls, webhook system missing out events, etc. Stop neglecting your existing features and try making them 99.99% sustainable before deploying more upgrades and features.
Jordan
Used it for about 6 months, but eventually went back to Asana.
Response from ClickUpMay 18, 2023
Hey, Jordan! We truly appreciate the time that you are taking to share details about your experience! While we understand that you have already switched back to Asana, we would love another opportunity to assist you with any issues that you had with ClickUp! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. Thank you for choosing ClickUp so we can be a part of this journey together!
Lindsay L.
ClickUp has been a great tool to keep our team aligned on tasks, on time, and deliver high quality results to our clients. We use ClickUp everyday, for everything! It's a crucial piece of our workflow.
Response from ClickUpFeb 28, 2023
Hey, Lindsay! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!
Martha
After the updates UI has also been improved to a good extent. And the best part it provides extensions to browser as well. The lack of a pomodore to control the time you focus on a activity is really something that I miss the most. Replying via email sometimes not working so i need to use discord for communication Because there are so many options, it makes it intimidating to use and can be confusing at times because you don't know where to start
Response from ClickUpFeb 13, 2023
Hey, Martha! We really appreciate you taking the time to leave such an amazing review! We're happy to hear that you are enjoying the many features of ClickUp! If you find that you are still overwhelmed by our features, we recommend reviewing your ClickApps. ClickApps are tools that can be turned on or off to enhance your experience in the ClickUp platform! We also have quite a few options to help you get more familiar with ClickUp if you still need assistance! ClickUp University is the best way to learn ClickUp fundamentals. It is free, on-demand, and your team can access it 24/7! You can learn more about ClickUp University and sign up here: https://university.clickup.com/! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. Have an amazing and productive day!
Nazih
This productivity app is absolutely great with lots of funcionnalities that I needed, I moved from Trello to Clickup and the transition wasn't that difficult as it may seem, and it's free! But their ad is an absolute nightmare 😫 it's everywhere, it's running all the time and IT'S NOT FUNNY AT ALL. Seriously Clickup, your ad doesn't reflect your product, it does the opposite, I was fortunate to know the product before the app!
Response from ClickUpSep 24, 2021
Hey, Nazih! Thank you for your review, we appreciate you for being apart of the ClickUp family. It's so good to her that your transition from Trello to ClickUp went smoothly. I would love to know which ad you are referring to within your review? Would you mind sharing this feedback with us via email at [email protected] so that we can know specifically what does not resonate with you? Your honesty and feedback is truly appreciated.