ClickUpReviews of clickup.com

Response from ClickUpJun 28, 2022

Hey, Jake! I appreciate you speaking up and taking the time to express your concerns. We would love the opportunity to connect with you regarding your experience with ClickUp! We're happy to have our Technical team investigate the slow speeds that you are experiencing. Please feel free to reach out to us via chat or email at [email protected]! We look forward to hearing from you soon! Have an amazing and productive day!

Response from ClickUpJun 24, 2022

Hey, Eduard! I appreciate you speaking up and taking the time to express your concerns. It is unfortunate that our emails have caused such a reaction. Please know that this is not our intention. I think this is a case of miscommunication! The Preferences link in the signature of our automated emails allows you to unsubscribe from our mailing list at any time as required by CAN-SPAM. We're also more than happy to assist you with unsubscribing from our email lists. We're looking forward to hearing from you soon! Have an amazing and productive day!

Response from ClickUpJun 9, 2022

Hey, Scott! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! It's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. We have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. We would love the opportunity to connect with you regarding your experience with ClickUp! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. We look forward to hearing from you soon!

Response from ClickUpMay 31, 2022

Hey, there! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We understand that it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. We would love the opportunity to learn more about your experience and why you feel that our Support team is not helpful. Please feel free to reach out to us via chat or email at [email protected] when you have a moment. We look forward to hearing from you soon! Have an amazing and productive day!

Response from ClickUpMay 19, 2022

Hey, Mert! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We understand that it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. Thank you for giving ClickUp a try and sticking with us so long! Have an amazing and productive day!

Response from ClickUpMar 22, 2022

Hey, Christian! We truly appreciate the time you took to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! It is unfortunate that our offer to make a deal caused such a reaction. Please know that this is not our intention. I reached out to our specialized Billing team to review your account and they will reach out to you as soon as they can! Please don't hesitate to reach out if you need anything at all, and have a great, productive day!

Response from ClickUpFeb 9, 2022

Hey, Karl! We truly appreciate the time you took to share details about your experience. We backup data constantly at both random and controlled intervals to ensure there is never a loss of data even if a database was to become fully corrupt. We have backups that are replicated around the world in different availability zones using both Google and AWS. This ensures if any catastrophe occurs, there is no risk of permanent data loss. Workspace data can only be deleted after you type the confirmation phrase. We present a clear warning advising that this is a permanent action and require you to type it out before proceeding. Unfortunately, deleted Workspaces cannot be restored. If you have any other questions or would like more clarification, please reach out to us at [email protected]! Have an amazing and productive day!

Response from ClickUpJan 16, 2022

Hey, Lothar! We truly appreciate the time you took to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We're so happy that you decided to give our awesome Free Forever Plan a try! Our Free Forever Plan is and will remain just that, free forever! We are proud to provide an industry-leading amount of items to be created within all of our plans, and we will never limit you to the number of tasks you create. You can create unlimited tasks without any restrictions. Workspaces on the Free Forever Plan have limited uses of certain features. 'Uses' mean that you can create and edit a certain number of times before losing access to that feature. You can learn more about what is included with each of our plans here: https://docs.clickup.com/en/articles/1048368-clickup-plans! Please don't hesitate to reach out if you need anything at all, and have a great, productive day!