ClickUpReviews of clickup.com

Response from ClickUpOct 11, 2022

Hey, Samuel! We truly appreciate the time that you are taking to share details about your experience! I think this is a case of miscommunication! To clarify, do you no longer want to receive email notifications for your Workspace or do you want to be unsubscribed from our mailing list? If you'd like to stop receiving email notifications, you can navigate over to your notification settings and deselect everything in the email column you no longer want to be notified for! You can access your notification settings by clicking on your avatar in the bottom-left and clicking Notifications. If you'd like to be unsubscribed from our mailing list, you can visit clickup.com/remove to update your communication preferences. Please feel free to reach out to us via chat or email at [email protected] if you need any additional assistance with unsubscribing. Have an amazing and productive day!

Response from ClickUpOct 11, 2022

Hey, Tom! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. We would love another opportunity to assist you with issues that you're having with tracking your time within ClickUp! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources.  Thank you for choosing ClickUp so we can be a part of this journey together!

Response from ClickUpSep 27, 2022

Hey, Filip! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. We would love the opportunity to assist you with any trouble that you are having with ClickUp! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. Thank you for choosing ClickUp so we can be a part of this journey together!

Response from ClickUpAug 19, 2022

Hey, there! We're so happy you decided to give our awesome Free Forever Plan a try! Our Free Forever Plan is and will remain just that, free forever! We are proud to provide an industry-leading amount of items to be created within all of our plans, and we will never limit you to the number of tasks you create. You can create unlimited tasks without any restrictions. Workspaces on the Free Forever Plan have limited uses of certain features. 'Uses' mean you can create and edit a certain number of times before losing access to that feature. You can learn more about what is included with each of our plans here: https://docs.clickup.com/en/articles/1048368-clickup-plans! Please, don't hesitate to reach out if you have any questions or would like more clarification! Have an amazing and productive day!

Response from ClickUpAug 19, 2022

Hey, Ken! We truly appreciate the time that you are taking to share details about your experience. It's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. Could you please email us at [email protected] so that our specialized Billing team can follow up on the status of your refund? We're looking forward to hearing from you and a quick resolution! Have an amazing and productive day!

Response from ClickUpAug 18, 2022

Hey, Vick! We truly appreciate the time that you are taking to share details about your experience. It's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. I've reached out to our specialized Billing team and see that they were able to assist you with your request to downgrade your Workspace. We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. Thank you for choosing ClickUp so we can be a part of this journey together! Don't hesitate to reach out if you need anything at all, and have a great, productive day!

Response from ClickUpAug 18, 2022

Hey, Azim! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! Please allow me to clarify our plans and pricing! Our Unlimited Plan allows for unlimited usage of many features in ClickUp. We are proud to provide an industry-leading number of items you can create on all of our plans, and we will never limit you to the number of tasks you create. You can create unlimited tasks without any restrictions. Workspaces on the Unlimited Plan can use almost every available feature in ClickUp! 'Uses' mean that you can create and edit a certain number of times before losing access to that feature. Once the use limit is reached, any data you've entered will remain, but you will not be able to edit or add new information. To continue using these features, you'll need to upgrade your Workspace. You can learn more about what is included in each of our plans here: https://clickup.com/pricing. Don't hesitate to reach out if you need anything at all, and have a great, productive day!

Response from ClickUpJul 7, 2022

Hey, Gita! We're so happy that you decided to give our awesome Free Forever Plan a try! Our Free Forever Plan is and will remain just that, free forever! We are proud to provide an industry-leading amount of items to be created within all of our plans, and we will never limit you to the number of tasks you create. You can create unlimited tasks without any restrictions. Workspaces on the Free Forever Plan have limited uses of certain features. 'Uses' mean that you can create and edit a certain number of times before losing access to that feature. You can learn more about what is included with each of our plans here: https://docs.clickup.com/en/articles/1048368-clickup-plans! Because deleting your account is a permanent action that cannot be undone, our specialized Billing team handles these requests. I've reached out to the team to request an update on your request to delete your account. Please keep an eye on your emails for their response. Please don't hesitate to reach out if there is anything else that we can assist you with, and have a great, productive day!