ClickUpReviews of clickup.com

Response from ClickUpJan 20, 2023

Hey, Maffar! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. While we understand that ClickUp will not be everyone's cup of tea, we do want ClickUp to be your go-to productivity platform. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. We value your feedback and want you to know we're listening. We understand that it can take some time to become familiar with all of our features! We have quite a few options to help you and your team if you still need assistance! ClickUp University is the best way to learn ClickUp fundamentals. It is free, on-demand, and your team can access it 24/7! You can learn more about ClickUp University and sign up here: https://university.clickup.com/! We would love another opportunity to assist you with any becoming more familiar with our interface. Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. Thank you for choosing ClickUp so we can be a part of this journey together!

Response from ClickUpJan 20, 2023

Hey, Seth! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. We value your feedback and want you to know we're listening. We understand that it can take some time to become familiar with all of our features! We have quite a few options to help you and your team if you still need assistance! ClickUp University is the best way to learn ClickUp fundamentals. It is free, on-demand, and your team can access it 24/7! You can learn more about ClickUp University and sign up here: https://university.clickup.com/! We would love another opportunity to assist you with any becoming more familiar with our interface. Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources.  Thank you for choosing ClickUp so we can be a part of this journey together!

Response from ClickUpDec 21, 2022

Hey, Marvin! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. Our Technical team is currently investigating the slow speeds that you are experiencing. If you have any questions about their investigation, please feel free to reach out to us via chat or email at [email protected].  Thank you for choosing ClickUp so we can be a part of this journey together!

Response from ClickUpNov 25, 2022

Hey, Amalie! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. We would love another opportunity to assist you with any issues that you're having with your Gantt view! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources.  Thank you for choosing ClickUp so we can be a part of this journey together!

Response from ClickUpNov 17, 2022

Hey, Mantas! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. We do offer a 30-day refund period. Due to your transaction having been processed more than 30 days ago, per our terms of service we are unable to offer a refund to your card on file. When we are unable to provide a refund, we offer Workspace credit to your ClickUp account. Workspace credit can be used for future upgrades, renewal, or for adding new members! Alternatively, we can pause your subscription so you can give us a try again in the future. Thanks again for giving ClickUp a try and we hope to have you and your team return soon!

Response from ClickUpNov 9, 2022

Hey, James! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. I reached out to our specialized Billing team and asked them to review your account. Please keep an eye on your emails for a response from the team. It's a long road ahead as we work to make the world more productive. Thank you for choosing ClickUp so we can be a part of this journey together!

Response from ClickUpOct 13, 2022

Hey, Andy! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. We value your feedback and want you to know we're listening. We would love another opportunity to assist you with any issues that you're having with ClickUp! I've reached out to our Billing team to ensure that your concerns get addressed as quickly as possible. Please keep an eye on your emails for a response from the team. I also reached out to our Technical team and see that they are currently awaiting a response from you. When you have a moment, could you please respond to their email? We're looking forward to your response and a quick resolution! Thank you for choosing ClickUp so we can be a part of this journey together! Update: Hey, Andy! We appreciate the update to your review. We understand that you and your team have abandoned the migration which is why we asked for another opportunity to assist you. We were able to find the emails that were sent to our Billing and Technical team based on your review. I see that a member of the Billing team responded to you on Friday, October 14, 2022. If you were not able to receive that email, please check your spam folder. Thanks again for giving ClickUp a try. We hope that you will consider returning to us in the future!

Response from ClickUpOct 11, 2022

Hey, there! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. I understand that coming across bugs can be annoying. I assure you, squashing every last one is something our developers and engineers are working tirelessly on! ​ We want nothing but the best for ClickUp users, and we will remain focused on fixing bugs, the overall speed of the platform, and expanding feature parity in our mobile apps. We are very grateful for feedback like yours. We are on it! Please feel free to send any bugs you find our way so we can work to make sure they get squashed right away! We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. We would love another opportunity to assist you with any issues that you're having with ClickUp! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. Thank you for choosing ClickUp so we can be a part of this journey together!