ClickUpReviews of clickup.com

One star for the ad witch is extreme missandrist and full of prejudice against white males, painting them as lazy with no work ethic.

Worst customer support i've ever experienced, registered just to write it. bought the business plan and got a discounted price, after a year, the plan got auto-renewed with doubled (!!) price. after talking to them, they said the discount was only for 1 year, so I went through our chat from the first year, there was no word about a limited discount.. I asked to cancel the package (this conversation happend a day after the charge), and they didn't approved it so I had to come to terms with the situation.. a few months after, we've added a new user to our workspace, which costed us more than 100$ - Although there's a text inside our users page that we have 1 more slot ("You can invite 1 teammate for FREE. Your Workspace has seats to fill."), when tried to reach out again to the customer support, they didn't answer for 5 days, and then, when they've answered, they said it "falls ourside their terms of service" and they can't refund us, but they will check it out for 2-4 weeks.. BAD CUSTOMER SUPPORT, IM NOT STAYING THERE AFTER THIS SUBSCRIPTION ENDS.

WARNING - Clickup has very poor customer service and will make charges to your account without nofication or autorisation. I choose the basic plan, the following year the upgraded me to business plan (apparently someone invited to my space). No notification prior or post of additional charge to be made. I used it for basic task management - really poor customer service when there is an issue.

This is the crappiest thing I've ever seen. This is the sh** you just have to look for. A notepad and pen are much better than this crap. They never receive notifications - yes, imagine in a modern CRM there are no notifications. Tech support always pretends that everything is fine. They ignore any complaints on the Internet. This is amazing sh**. Don't hesitate to use this service. The support is as terrible as you can imagine - if I could give it a 0, I would. Look how these pseudo-supporters will now write under this review that they want to help, but no one wants to do anything. This is the worst service I've ever seen. It's horrible

As others say, ClickUp may be the best for the price point, but... you get what you pay for. Their website is deceptive; the "Download on the Mac App Store" button downloads the app itself; they don't even have the app in the Mac App Store. As for the app itself, the UI is cluttered, even though it's not very complex, and many features aren't available on mobile. The cherry on top is their annoying button in the Mac menu bar, which has been there for months and still cannot be removed. Unfortunately, since I'm part of a team using ClickUp, I'll be sticking around for awhile.

It feels like every other time I open this app something has changed without necessity, something has broken, and everything feels a tad slower than it did the last time it was opened. The mobile app is useless. The desktop app is buggy and crashes all the time. Most views within the app need to be refreshed regularly or they get out of sync with the server. The "unlimited" plan features no end of limitations (it really ought to be called "The Limited Plan"), they show monthly prices on the plans when you ask for yearly prices, and then those prices don't even seem to tally with what you're actually charged (how can $5 x 12 months = $84?). If you downgrade your plan mid-contract it immediately removes all of the features you've paid for, so the onus is on YOU to remember to downgrade or cancel your plan at the next renewal date. Support is mostly provided by the world's densest AI chatbot which seems to exist solely to prevent you from speaking to someone who might be able to resolve the problem you're having. If you do speak to a person they'll likely just say, "yeah we're aware of that problem, we're working on fixing it ASAP." So you wait 6 months and it might eventually get sorted out, if you're lucky. The premise that this app will replace all of the other apps your business uses is an absolute nonsense. This app replaced the last project management app we used, but it's not replaced anything else because the features aren't good enough to justify the move. It's so overcomplicated for project management that I don't even want to use it for that any more either. The latest UI is even worse than the last. The speed increases promised with this update don't seem to have materialised. Something as simple as marking a task as complete sees me hunting all over the crowded UI looking for the tick box which is inexplicably minuscule. ClickUp has a lot of potential that, sadly, I don't believe it will EVER realise.

Opened a free account and directly received update and marketing e-mails from ClickUp. I properly unsubscribed two times, but their newsletters continued. Then I wrote a point-blank message to their support to unsubscribe me from all e-mails, which they confirmed. However, their annoying newsletters continued. That's why I have now deleted my account and will never ever use ClickUp again. I've also put their domain on my e-mail delete list.

I thought they were the best, they make new updates, but once I had a problem (Approx. 2 weeks) and yesterday I went to Clickup and they deleted everything, workspace, custom fields, lists, folders, EVERYTHING, absolutely EVERYTHING, they deleted me. I don't understand anything that's happening. Can Clickup employees come in and delete everything? And no, she is not a collaborator because here I only have myself as a user, so it was not a person from my team. What do we do?? information is lost, damage from not having the information, loss of time and money, clients, etc. due to this cause. They don't respond to something urgent at a CRITICAL level to my messages, just a BOT that doesn't contribute anything. They should think about their current clients. Have a chat or support for critical cases that cannot wait. Literally EVERYTHING disappeared. It is not known how to recover because the garbage can is not there. Who knows what they are doing behind the scenes to delete everything without permission!! I have had a user practically since I started Clickup, but I never get these errors and now this happened to me...