ClickUpReviews of clickup.com

Unethical Billing Practices - Beware of Auto-Renewal Charges on Expired Cards I recently experienced a frustrating and costly issue with ClickUp’s billing practices. Despite not actively using their service for several years, ClickUp billed my company nearly $1,100 for an entire year's subscription without any prior warning. To make matters worse, a third of the users on our account weren't even active employees, yet we were charged for all of them. The charge went through on an expired card that was still in their system—something that surprised me, as I assumed an outdated card would prevent unauthorized transactions. When I reached out for a resolution just three days after the charge, ClickUp refused to offer any flexibility or refund. The credit card company allowed the transaction despite the card's expired status, which added to the confusion. For anyone considering ClickUp, be aware of their auto-renewal practices and the fact that they can charge an expired card on file. I recommend staying vigilant with billing dates, removing inactive users, and reviewing the payment information saved on your account to avoid unexpected charges. My experience highlights a disappointing lack of customer support and questionable billing practices—proceed with caution.

Garbage service and over priced tool that does a lot of things... not so simply. I've finally hit my frustration overload with ClickUp and their WAY TOO AGGRESSIVE up-selling gimmicks. I've complained about features being buggy for years and just get sent down a support nightmare with no one actually solving anything. It's impossible to talk to anyone who knows the platform. Pricing is just so out of control here. Paying $25 per user across our whole company really adds up, then they slam you with ads to upgrade to AI this, upgrade to another gimmick tool. Today I tried making a new workspace for a smaller team I'm starting, operating with one simple list. I truly don't need all the bloated features and confusing subtask layout. ClickUp USED TO BE awesome about 3 years ago. Now after the 3.0 update it got so confusing and bloated with too many features. Just navigating to subtasks becomes a horrible game of where's Waldo. Search tool sucks. Video playback is the WORST. I've complained about the video playback to support for years and nothing. But I found I can't even have INTERNAL GUESTS without being charged as a full member. Really frustrating and overpriced tool that just doesn't care about small business - all about getting big organizations and milking them for extra MRR. Sorry Clickup, I'd rather pay the same amount of money to a tool like Notion or Asana - they do the same thing, with less bugs and up-sells.

Cancellation of auto renew is effectively blocked with layers of barriers to prevent client from turning off the auto renew function. You have to email support, but they will not give you their email, you have to request them to send one? Insane. Something I would expect from a company with deceptive practices. SHAME ON YOU CLICKUP. NEVER AGAIN will I trust you.

Virtually non-existent customer service. Lately an essential feature actually no longer works, new tasks not included in a predefined list are automatically placed in a generic list called "Personal List" from which they disappear immediately thereafter. The interface is increasingly difficult to use and lately they have eliminated the immediate ability to view tasks with future due dates!!! Integration with iOS and macOS calendars and reminders is poor and often does not work.

Wirbt mit "ClickUp™ | Gantt Charts - AI Powered Gantt Charts" bei Google Search, aber die KI kann nur Fragen beantworten, die Funktionen gehen nicht über einen herkömmlichen Chatbot hinaus. Ein Gantt Chart lässt sich über die KI nicht erstellen, allenfalls öffnet sie die Maske, um eine neue Aufgabe anzulegen.

Awful product. Was a nightmare to migrate to it and, now that I've been on it for a few years I can tell you that the UI is dreadful, it's excruciatingly slow, and it's so unintuitive that I had to create my own method for using my todo list just so that I didn't go insane. I was going to cancel last month but got Covid the week I was due to cancel (they won't refund you if you cancel mid-term, nor let you cancel the renewal without downgrading to a free account with a crippled feature-set) and so I missed the renewal date and I'm stuck with this garbage for another year. You know what, it's so awful I might just take the hit and migrate away now and accept that my renewal fee has gone down the toilet.

More charges yet again to my account without warning. So sick of this and no other company opporates in this way. By the time you notice the charges they tell you its too late to have them refunded. I am cancelling and going elsewhere

I was shocked and disappointed to see a company create an advertisement centered around layoff conversations. In the current climate, where layoffs are devastating so many lives, including my own, this approach feels not just insensitive, but outright immoral. Many of us are still grappling with the trauma and stress of losing our jobs, and to see it used as a marketing gimmick is both painful and tone-deaf. Shame on the company and its management for approving such an ad. It's not just ridiculous - it's a glaring example of corporate insensitivity.