Laura McLaughlin LMFT, L.
Beware of sneaky business practices!
Beware of sneaky business practices! I made a purchase yesterday and canceled it within the hour after realizing that my husband had already purchased similar products earlier in the week. The website made it difficult/impossible to cancel the order so I promptly sent an email to customer service. Having not received a reply, I went through PayPal to stop the order immediately. The following morning I receive a confirmation of the shipping order so I again reach out. They offered an email a link through the email so I logged in only to discover I was speaking with AI. Their AI service connected me to a customer service representative who is only able to offer me a 30% discount and if I wanted a return that I’d have to be present at the door to refuse the order. I question the authenticity of this company’s values on two levels- their commitment to honesty as well as eco-friendly practices.
Response from CleanomicFeb 20, 2026
We’re very sorry to hear about your experience and understand how frustrating this situation must have been. That’s not the experience we want for our customers. Please reach out to our customer service team at [email protected] and include “TRUSTPILOT REVIEW” in the subject line so your case can be prioritized and reviewed further. You can also call us directly at 949-541-5114, and our team will be happy to assist you. 💚🌿


