Raymond
What to do when power distributors jack their price up.
Last year I was looking for a good rate with a company that would hold it for the 2-year term that I was renting a house for. However, the rate was increased to $.18 /Kwhr. The default rate offered by the Power Company at $.13 / Kwhr so I had to take it. For the past few weeks, I have been harassed by phone calls, emails, postal mail and texts trying to get me to switch back to CleanChoice. I told them about the rate change and the big difference, and they still push to change suppliers. What part of your price is too high that you don't get.
Response from CleanChoice EnergyMay 15, 2025
Hi Raymond, thank you for reaching out. We apologize that you somehow received a Trustpilot email, as we placed the information that we had on file for you on our do not contact list on March 26. Since then, we have not sent any mail, emails, or phone calls to the information that we have on file for you. However, if you receive emails at another address, you can simply click the unsubscribe link at the bottom of the email and you will receive no further emails. Likewise, if you receive any texts from us on a different phone number, you can simply reply STOP and you will not receive additional texts on that number. If you need any further assistance, you can always reach out to us by emailing us at [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday eastern time). Thank you for the time in which you supported 100% clean energy!