CleanChoice Energy Reviews | Read Customer Reviews of cleanchoiceenergy.com

CleanChoice EnergyReviews of cleanchoiceenergy.com

4.3442 reviews
Energy & Power
2445 M St NW Suite 200, Washington, District of Columbia

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CleanChoice Energy

About CleanChoice Energy

CleanChoice Energy is a renewable energy supplier. It is one of the first vertically integrated clean energy providers in the U.S. CleanChoice Energy makes it easy for people to access climate solutions, support renewable energy, and live cleaner lives with pollution-free, renewable energy for their homes and businesses. CleanChoice Energy ensures every kilowatt of electricity you use is replenished onto the grid with 100% clean energy from regional wind and solar projects—including from solar farms owned and operated by CleanChoice Energy. No equipment installation is needed, and there are no upfront costs or cancellation fees. Fixed-rate and variable-rate plans are available, with no long-term commitments. Founded in 2012, CleanChoice Energy has become one of the fastest-growing businesses in America, as ranked on the Inc 5000 and Deloitte’s Technology Fast 500™.Learn More

CleanChoice Energy (cleanchoiceenergy.com) has 442 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: cleanchoiceenergy.com
Website: cleanchoiceenergy.com
Category: Energy & Power
Location: Washington, District of Columbia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 27% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CleanChoice Energy reviews

Showing 52 reviews with 1 star · Clear filters

Jack P.
Aug 13, 2025
I did not know I was going to pay so…
I did not know I was going to pay so much. I want out of this.
Response from CleanChoice EnergyAug 29, 2025
Hi Jack, thank you for reaching out, and thank you for supporting 100% clean, pollution-free energy. We are sorry to hear that you are paying more than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate your support of clean energy.
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customer
Aug 11, 2025
Yeah suxs
Yeah, you guys lies to me saying that I was gonna get $200 reward, and I had to sign up to get rewards. That's the stupidest did I ever heard?
Response from CleanChoice EnergyAug 29, 2025
Hello, thank you for reaching out. Looking at your account, I see that you attempted an enrollment online that was rejected due to incorrect account information. Our promotional offers are sent to customers after they begin service with us. We would love the opportunity to assist you with getting enrolled. We are available by email at [email protected] or by phone at 888-986-8116 (8am to 7pm Monday through Friday ET). Thank you for considering 100% clean, pollution-free electricity!
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customer
Aug 11, 2025
The bill is coming more
The bill is coming more
Response from CleanChoice EnergyAug 29, 2025
Hello, thank you for reaching out, and thank you so much for choosing us to be your supplier of 100% renewable, pollution-free electricity! If you are concerned with your bill from us, please reach out to our Customer Care team by emailing us at [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We would be happy to assist you and provide you all of your options. Thank you again for supporting clean energy!
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Jim C.
Aug 10, 2025
Renewal rate was too high.
Promotional rate was great but renewal rate was too high.
Response from CleanChoice EnergyAug 29, 2025
Hi Jim, thank you for reaching out. We are sorry to hear that your renewal rate was higher than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate your support of 100% clean, pollution-free energy!
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customer
Aug 10, 2025
Highest Bills I ever had.
I am 80 years old... had electric Bills all my adult life. Never had a bill as high as $300. Until mI went with Clean Choice. My bills are now astronomically higher that they have ever been in my lifetime.
Response from CleanChoice EnergyAug 29, 2025
Hello, thank you for reaching out. We are sorry to hear that you are paying more than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate you for supporting 100% clean, pollution-free energy!
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Kathy
Aug 10, 2025
My last bill from Duquesne Light was…
My last bill from Duquesne Light was over $300! I know it’s been a Hot summer and AC units and fans have been running a lot ,but never remember a bill that high!?
Response from CleanChoice EnergyAug 29, 2025
Hi Kathy, thank you for reaching out. We are sorry to hear that you are paying more than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate you for supporting 100% clean, pollution-free energy!
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Maripat K.
Aug 10, 2025
I don't think I don't think Clean Energy did anything wrong, but WHAT A MESS
I don't think Clean Energy did anything wrong..the fault seems to lie with PeCo. After changing suppliers last Oct, I did not get a bill the following month. I called EVERY month requesting a bill. Multiple calls to PeCo have been exhausting and time consuming, with no explanation beyond "It's a systems issue". Received $600 bill in January, and another for several hundred dollars 2 days later.
Response from CleanChoice EnergyAug 29, 2025
Hi Maripat, thank you for reaching out. PECO underwent some intense CIS upgrades last year that caused a large number of their customers to stop being billed for some time until they were able to resolve the systems issue. We definitely understand how this could be incredibly frustrating to receive a backlog of bills all at once. As for us here at CleanChoice Energy, we appreciate you for choosing to source your electric supply from 100% clean, renewable sources with us. Should you ever have any questions or concerns regarding your CleanChoice account, or simply want to review your options, our Customer Care team is here to help with quick and friendly service! You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). Thank you again, and have a great day!
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Shakesha
Jul 25, 2025
The price is too high
The price is too high
Response from CleanChoice EnergyAug 29, 2025
Hello, thank you for leaving us a review and sharing your feedback. We are sorry to hear the price was more than you expected. If you would ever like to discuss your account options with our Customer Care team, you can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday eastern time). Thank you for your support of 100% clean energy!
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