CleanChoice EnergyReviews of cleanchoiceenergy.com

Response from CleanChoice EnergyNov 14, 2025

Hello, thank you for reaching out, and thank you so much for choosing 100% clean, pollution-free energy for your home! Our records indicate that the Visa gift card was sent to you in March 2025. If you have never received it, please reach out to our Customer Experience team so we can assist. You can connect with us by calling 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) or by emailing us at [email protected]. Thank you so much again for supporting 100% clean energy! We are thrilled to have you as a customer, and we appreciate the positive impact you’re making.

Response from CleanChoice EnergyNov 14, 2025

Hi Audrey, thank you for reaching out, and thank you so much for supporting 100% clean, pollution-free energy. We regret to hear about your experience, but we appreciate you sharing your feedback. We will review the call interaction to see where we could have done better. Your Visa gift card was emailed to the same email provided with this review on 9/22/25. If you need any further assistance, please reach out to our Customer Care team, and we would be happy to assist. You can connect with us by calling 1-800-218-0113 (Monday through Friday, 8am to 7pm ET) or by emailing us at [email protected]. Thank you so much again for supporting 100% clean energy! We are thrilled to have you as a customer, and we appreciate the positive impact you’re making.

Response from CleanChoice EnergyOct 29, 2025

Hi William, thank you for taking the time to leave us a review, and thank you so much for supporting 100% clean energy! There are many factors that contribute to the cost of electricity in any given state or utility service area. One factor currently driving up market electric costs in many service areas is increased electricity demand. If you are concerned about your rate, we encourage you to reach out to our Customer Care team to discuss all of our pricing options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). Thank you so much again for your support of 100% clean energy! We appreciate having you as a customer.

Response from CleanChoice EnergyOct 29, 2025

Hi Stephan, thank you for reaching out. We can assure you that every kilowatt hour of electricity we supply on behalf of our customers in New Jersey (and have supplied in the past) is sourced from regional wind and solar farms. If you would like to know more detail on how we source the electricity we supply our customers, please reach out to our Customer Care team to discuss. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). Thank you for choosing 100% clean energy.

Response from CleanChoice EnergyAug 29, 2025

Hi Mary, thank you for reaching out, and thank you for supporting 100% clean, pollution-free energy. We are sorry to hear that you are paying more than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate your support of clean energy.

Response from CleanChoice EnergyAug 29, 2025

Hi Henry, thank you for reaching out, and thank you for supporting 100% clean, pollution-free energy. We are sorry to hear that you are paying more than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate your support of clean energy.

Response from CleanChoice EnergyAug 29, 2025

Hello, thank you for reaching out, and thank you for supporting 100% clean, pollution-free energy. We are sorry to hear that you are paying more than you were expecting, but our Customer Care team is here to help! Please reach out to our Customer Care team so that we can review your invoices with you and discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). We look forward to assisting you, and we appreciate your support of clean energy.