CleanChoice EnergyReviews of cleanchoiceenergy.com

Response from CleanChoice EnergyAug 29, 2025

Hi Linda, thank you for reaching you, and thank you so much for supporting 100% clean, pollution-free energy! We appreciate your support. We understand your worries about renewal, but we will mail and email you your renewal offer in plenty of time for you to review and make a decision. If you have any questions when you receive your renewal, please reach out to our Customer Care team so that we can discuss your options. You can connect with us by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). Thank you so much for your support of clean energy!

Response from CleanChoice EnergyAug 29, 2025

Hi Fran, thank you for reaching out, and thank you for supporting 100% clean, pollution-free energy. Our Customer Care team is here to resolve whatever issues you have and make it right! We apologize that you have not received the card you were expecting. We found an account under your email address that has been active with us since 2021. Since this does not match your review, we urge to contact us directly by emailing [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET) so that we can work with you to get any issues resolved. We look forward to assisting you, and we appreciate your support of clean energy!

Response from CleanChoice EnergyAug 29, 2025

Hello, thank you for taking the time to leave us a review, and thank you for choosing 100% clean energy! We like to keep our customers informed on news and updates. We apologize for any frustration this may have caused. I have removed your email from future marketing, and you can expect this to take effect within 3 business days. If you need any further assistance, you can always reach out to us by emailing us at [email protected] or by calling us at 888-986-8116 (8am to 7pm Monday through Friday ET). Thank you for supporting 100% pollution-free electricity!

Response from CleanChoice EnergyMay 15, 2025

Hi Jim, thank you so much for leaving us a review. We appreciate you making the switch to pollution-free electricity with us. We establish our rates based on several factors, but the main factor is the market cost of electricity in your area. You are seeing changes day to day because, like any other commodity, the cost of electricity does change day to day. However, we do offer fixed rates that lock our customers in a fixed price per kilowatt hour from 12 to 24 months. Please reach out to our customer care team at 888-444-9452 or at [email protected] if you want to lock in a new fixed rate. We are available over the phone Monday through Friday 8am to 7pm ET, and 24/7 at [email protected]. Thank you for supporting 100% clean energy!

Response from CleanChoice EnergyMay 8, 2025

Thank you for supporting 100% clean energy and for leaving us a review! We are also building our own solar farms! You can read more about our solar development work here: https://cleanchoiceenergy.com/generation