ClarifionEveryone deserves to breathe fresh air at home. Having fresh, clean air in your home is vital in protecting your family’s health, and this is where Clarifion may help. At Clarifion, we’re committed to developing high-tech new products to help you breathe easier.
Clarifion (clarifion.com) has 535 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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John D.
Defective units been trying to contact Clarifion numerous times to avail. Not a happy customer!
Response from ClarifionJan 8, 2025
Thank you for your feedback! We apologize for the inconvenience you've experienced. Please reach out to our support team at [email protected] so we can assist you with your defective units and resolve the issue promptly.
Desert G.
Anything that runs an ad with the exact same story only the animal was changed from a cat to a dog should be a red flag to anyone not to purchase.
Response from ClarifionDec 29, 2024
Thank you for your feedback! We appreciate you sharing your thoughts and concerns. If you need any clarification or assistance with your Clarifion unit, please don't hesitate to reach out to our customer support at [email protected]. We are here to help!
Christine B.
I have never looked for the products this company sells or gone on their site but still received unsolicited email. Suspect they're buying email addresses.
Response from ClarifionNov 26, 2024
Thank you for your feedback. We apologize for any unwanted emails you’ve received. We take privacy seriously and never buy email addresses. If you'd like, you can reach our customer service at [email protected], and we'll assist you further.
Doctor D.
I bought 4 Clarifion units to reduce the Dog Pee smell where we have their Training Pads. At 35 days after I received them, 2 of them failed electronically & I called to get a Refund for those 2, but was told Refunds & Exchanges are only applicable up to 30 days from date of delivery. How is that fair? Obviously fraudulent bad business practice.
Response from ClarifionNov 5, 2024
Thank you for your feedback. We’re sorry to hear about your experience with the two units and understand your frustration regarding the refund policy. We strive to provide quality products, and your concerns are important to us. Please reach out to our customer service team, and we’ll do our best to assist you further.
Jay C.
The Clarifion is a total Ripoff ! Do not waste your money. I ordered 3 of these units and had them plugged in in small rooms in my house for 2 weeks and I didn't notice any beneift or change in air quality or dust reduction which they claim. The advertisement says 30 day money back guarantee. What they don't tell you is that they will make you pay for return shipping and also charge you $10.00 for restocking. This is a total ripoff and they should be sued for fraud and misrepresentation. I have a video review on you tube.
Response from ClarifionJul 15, 2024
We appreciate your feedback and are sorry to hear about your experience with Clarifion. Our return policy, which includes details about return shipping and the restocking fee, is clearly stated on our website and agreed upon at the time of purchase. We strive to ensure our customers are fully informed and satisfied with their purchases. Thank you for sharing your experience.
Trish
I ordered 8 of these units. Within 2 weeks, 2 of the units would not work. I tried numerous times to contact the company directly asking them to send replacements or either a return label and I would send the entire order back to them. Again, NO RESPONSE. Would I order them again? Heck NO. Its like throwing your money out the window on an interstate highway. Customer Service is null and void......I would not even give it 1 star, but I had to write the review.....
Response from ClarifionFeb 20, 2024
Thank you for your feedback. We're sorry that you are having a hard time contacting us. Since we do not know your order information but want to help you, please be sure you are reaching out to customer service either via phone 949.502.0146 or via email [email protected]. We respond to all inquiries within 24 hours or less.
Matt L.
Can not determine effectiveness of unit to determine improved air quality in the room it is plugged in. Need some kind of test monitoring of product indicating it is working.
Response from ClarifionJan 16, 2024
Thank you for your feedback. Please be sure to contact customer service should you need any further assistance.
Jerry L.
hasn't worked yet in 2 weeks =12 by 16 bedroom
Response from ClarifionJan 6, 2024
Thank you for your feedback. Please be sure to reach out to customer service should you need any assistance as you have a 30 day warranty from the date of delivery.
