ClarifionReviews of clarifion.com

I order one of these on Feb 5th. I have tried to get feedback on when it would be shipped 4 times with no response back. It leaves me wondering if this is really a reliable company.

I ordered a month ago and have not received my product. I have contacted the company numerous times and keep getting the run around. All I want is my money back and I am offered 30% returned and to still get my product. When I say no that I want all my money back as I no longer trust them they take a really long time to respond. I get told they need to take my request to upper management. Then I never hear back. I post on their facebook ads this complaint and get the exact same run around all over again. Their website terms of service state most orders ship in 24-48 business hours. It’s been a month this is beyond an acceptable period to ship my order

I ordered three units! Two do not work. I have tried calling several times only to get recording all the time! I tried emailing still no answer. They got my money and now they won’t do anything about their defective product!! Being a senior citizen I can’t afford to waste money! So disappointed a company would treat someone this bad! I would like a refund and no one will even acknowledge me!

I am EXTREMELY DISSATISFIED with you customer service. I have been contacted several times asking for my review of your products. I AM STILL WAITING for the delivery of the 12 replacement bulbs that I ordered with my original order. I believe that I placed the order originally towards the end of November. It took a long time for my order to be delivered in the first place. The units do not seem to be working now, probably because I need to replace the bulbs.

Very poor customer service. Read from bottom up. I never placed this order and here is my experience.On Mon, Jan 27 2025, at 05:01 PM, Debbie Ziemba wrote: What is the fee from you for returning? On Mon, Jan 27 2025, at 04:59 PM, Beanca wrote: I sincerely apologize, but we only offer a 30% refund. On Mon, Jan 27 2025, at 04:58 PM, Debbie Ziemba wrote: Here is one other option for you. Make the refund 50% and I will drop this matter. Otherwise I will pursue with great disappointment and anger. On Mon, Jan 27 2025, at 04:53 PM, Debbie Ziemba wrote: So now I have to pay to ship it back and pay your fees also? I will do this but I am reporting this as fraud and putting this experience on your reviews. On Mon, Jan 27 2025, at 04:51 PM, Beanca wrote: Is there anything else I can help you with aside from this? On Mon, Jan 27 2025, at 04:51 PM, Beanca wrote: I am happy to assist you in returning your item(s). Once you have shipped your package, please reply to this chat and provide us with proof of the return tracking number (a copy of your postage receipt) and the following information: 1. Product Name 2. Quantity Returned Send your item back to 451 Mirror Ct Suite 106 Henderson, NV 89011. Be sure to write RMA #CF-781497 on the outside of the package to ensure a proper refund. Please note that a copy of your postage receipt is required in order to process your refund promptly. As soon as we receive proof of the return, we will submit your account for the refund. You will receive a refund confirmation email from us once your refund has been processed. Please note that certain fees may apply, so please ensure you have read our return policy on our website. On Mon, Jan 27 2025, at 04:49 PM, Debbie Ziemba wrote: You never answer the phone and it does state 30 day money back guarantee. On Mon, Jan 27 2025, at 04:47 PM, Debbie Ziemba wrote: This order was never placed by me. I NEVER checked out. How you got my information is unknown. I want to return and get a full refund. If something is not done or I can talk to someone, I will dispute the charge and report this as fraud. On Mon, Jan 27 2025, at 04:44 PM, Beanca wrote: Upon receipt of your request to return order #CF-781497, we would like to extend a one-time offer for you to keep the order and receive a 30% refund to your original method of payment. As a valued customer, we would like to keep you in the family. If you opt to accept this offer, please respond to this with YES to keep order and will process a 30% refund. We will then send you a confirmation email when completed. This refund is typically processed within 5 - 7 business days. On Mon, Jan 27 2025, at 04:44 PM, Beanca wrote: Thank you for visiting chat support. On Mon, Jan 27 2025, at 04:37 PM, Debbie Ziemba wrote: Will they call or should I stay on this page. On Mon, Jan 27 2025, at 04:36 PM, Jacoda wrote: Thanks for reaching out. One of our live agents will get back to you as soon as possible. On Mon, Jan 27 2025, at 04:36 PM, Debbie Ziemba wrote: I need to return an order. How do I go about this? When I call no one answers.

I ordered the product and never received it. They are refusing to issue a refund stating that product was sent already. Seems like an odd policy… it is now 7 weeks since I placed my order with no product received and no refund issued. They said that when it arrives I can refuse it and then they will issue a refund!!! Steer clear of this company!

I placed my order CF-773591 on Dec 25,2024. They took my money but never gave a tracking number nor my order of 3 units. I was charged $101. Everyday I get emails advertising this product but yet I haven't received nothing. This company is stealing people money. The customer service thru email is non responsive. I was my money back or my units. I need Clarifion to stop sending out these false advertisements about this product and send my money back asap. Looking at all these reviews are also fake. Just look at the dates. We are in 2025. Why is review companies post old messages as if it happen yesterday.

I ordered 3 units in November & they said it was delivered on Dec 7th. I've done Everything I can do. I would like a separate order of 3 units delivered to me at no charge PLEASE! At this point I spent $121.00 & got nothing for it. I would like a refund but I will take the 3 units. I got 2 of them from my gf & I love them. I just want to be heard & acknowledged please. Thank you Lisa Beauford