ClarifionReviews of clarifion.com

I had a CC that had it's information stolen. When I noticed fraudulent charges on my credit card from Clarifion, I called and explained the situation and they refused to cancel. They told me that I was in charge of getting the order returned to them, at which point they would refund my money. They refused escalation to anybody except their useless T1 support, and would not offer a callback or assistance from a manager.

I bought a 3 pack of the OdRXs. Within a week, they are significantly noisier than when I plugged them in and all 3 are hot to the touch, not just warm. I unplugged them and let customer service know I wanted to return them and I'm well within the 30 days of delivery. I have only received emails about reshipping the devices for units that aren't defective or keeping them with a very small discount. The company will not provide me with instructions to return their defective and probably dangerous product. I don't want a replacement since multiple units have issues. I didn't notice any difference in smells the week they were plugged in.

I can’t tell any difference in the smell of the area that I am using the device. It’s used in my hallway of my very small house. I haven’t notice any difference. Just a waste of money again for me.

To date - I have not recd this product, however what they fail to advise anyone buying from the (based in NV, USA) is that their are huge taxes involved to bring the items across any of the borders. Over 30% additional costs. Clarifion customer service could care less- may I suggest for anyone in Canada wanting this product to buy from Amazon in Canada, at least if you’re not happy with the product there are no issues to return to Amazon. I dread to think if I don’t like the product when it finally arrives here, will be that smooth to return to Clarifion- just reading the fine print they will charge you for delivery and return. NEVER AGAIN. I suggest you think twice! JM - Vancouver BC

I believe this company and their products are a scam. Around mid-August I purchased 3 ODRx units. The bulb in them is supposed to last approximately 8 months. The lights in my units lasted 1.5 to 2 months, just beyond the 30-day return period. In good faith, I bought new bulbs. Even with this, the description was not clear as to whether it was one bulb or six, so I contacted them and was told it was one package with six. When it slowly arrived, it was only one bulb. I sent an email questioning this and they informed me I only purchased one. I went ahead and replaced the bulb in one unit. It worked for a total of one afternoon. I contacted the company again and sent a picture. Their response was to reinsert the bulb. I did to no avail. Contacted them again with the results and they indicated that indeed my unit was defective, but there was nothing they could do as it was beyond the 30 days. DO NOT BUY FROM THIS COMPANY. IT IS A SCAM!

This company did not send the extra bulbs that were supposed to come with the purifiers. I contacted them and ask about them. I thought maybe they were shipping later. They wanted me to prove I didn't receive them. There is no way I can prove that. Just as there is no way they can prove I did. Not in the habit of giving bad reviews unless they are taking my money for what I did not receive.

I purchased 6 devices as I have cats. The order came and it took me a while to get them set up because I had surgery and couldn’t do a lot for several weeks. When I finally was able to install, 2 of the devices wouldn’t turn on. I tried different outlets but no success. I contacted Clarifion and was told it was past the 30 day warranty so there was nothing they could do for me. I wasn’t asking for a refund, just a replacement

If I could rate it 0, I would. This is a hoax. Do not waste your money. It. Does. Not. Work.