Neil
shoe size came in much smaller than…
shoe size came in much smaller than other comparable brands so had to return them, discovered no return postage paid so the entire transaction cost me 84aud. response from customer service was completely unhelpful. i will take my business elsewhere.
Response from CLAEFeb 11, 2026
Hi Neil, We’re very sorry to hear about your experience and appreciate you sharing this feedback. We take concerns like this seriously and will review both our sizing guidance and return policy to make improvements. While we understand your decision to shop elsewhere, we hope you might consider giving us another chance in the future, we want every experience with CLAE to be smooth and enjoyable. Thank you for your honesty, The CLAE Team