Denis
My new pair is ok so far But the inner…
My new pair is ok so far But the inner shoe upper of the previous pair had come unglued after 6 months and was making so much noise that I couldn't wear them anymore, even though they were still brand new.
Response from CLAEFeb 11, 2026
Hi Denis, Thank you for sharing your experience. We’re glad to hear your new pair is working well so far, but we’re very sorry to hear about the issue with your previous pair. That’s not the experience we want for any of our customers, and we appreciate you bringing it to our attention. We take quality concerns seriously and will pass your feedback along to our production team to help prevent this in the future. If you’d like, our customer service team can also review your previous order to see how we can make things right. Thank you for your honesty and for giving CLAE another chance. Warm regards, The CLAE Team



